We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Manage the on-boarding and transition plan for larger, more complex partnerships Bachelor`s degree (with a concentration in Marketing, Business Administration or Communications preferred) or equivalent experience required; MBA preferred 10+ years of progressively more responsible sales, marketing or relationship management experience in a complex environment Experience within P/C insurance or financial services industry with broad knowledge and understanding of multi-channel distribution Requires in-depth knowledge of the company`s services, products and marketing techniques, insurance contracts, funding and rating Requires highly effective oral and written communication skills including presentation, persuasion, relationship management, timing, tact and negotiating skills Requires analytic and financial analysis competencies Demonstrated computer skills Must be able to accommodate up to 50% travel", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520146711", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520338454, "name": "Product Consultant, Personal Lines Property & Specialty", "posting_name": "Product Consultant, Personal Lines Property & Specialty", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seatac, Washington, United States", "Remote, Remote, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3044-USRM-PL Property & Specialty Product-US", "t_update": 1792521540, "t_create": 1792518900, "ats_job_id": "262291", "display_job_id": "2026-262291", "type": "ATS", "id_locale": "2026-262291-en", "job_description": "Collaborate with cross-functional teams including Specialty Product Directors, Delivery, USDS, Experience, IT, and more to define and document converged product requirements Develop and manage roadmaps and project plans for initiatives such as Umbrella renewal migration and legacy Book consolidation; track risks, dependencies, and key milestones Contribute to and manage business simplification project timelines and roadmaps, closely monitoring risks and dependencies Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. Highly developed negotiation, facilitation and consensus building skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520338454", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520328682, "name": "Field Property Claims Adjuster", "posting_name": "Field Property Claims Adjuster", "location": "Vancouver, Washington, United States", "locations": ["Vancouver, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792494000, "t_create": 1792436040, "ats_job_id": "262278", "display_job_id": "2026-262278", "type": "ATS", "id_locale": "2026-262278-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong time management and organizational skills. Demonstrated understanding of building construction principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520328682", "isPrivate": false, "latlongs": "45.6280277,-122.673865"}, {"id": 618520328673, "name": "Field Property Claims Adjuster", "posting_name": "Field Property Claims Adjuster", "location": "Crestwood, Illinois, United States", "locations": ["Crestwood, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792493520, "t_create": 1792436040, "ats_job_id": "262279", "display_job_id": "2026-262279", "type": "ATS", "id_locale": "2026-262279-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong time management and organizational skills. Demonstrated understanding of building construction principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520328673", "isPrivate": false, "latlongs": "41.6611444,-87.75255109999999"}, {"id": 618520328049, "name": "Staff Attorney", "posting_name": "Staff Attorney", "location": "Salt Lake City, Utah, United States", "locations": ["Salt Lake City, Utah, United States", "Provo, Utah, United States", "Ogden, Utah, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1792520820, "t_create": 1792432560, "ats_job_id": "262277", "display_job_id": "2026-262277", "type": "ATS", "id_locale": "2026-262277-en", "job_description": "Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately $50,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Utah and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520328049", "isPrivate": false, "latlongs": "40.7607793,-111.8910474"}, {"id": 618520325037, "name": "Claims Resolution Specialist, Bodily Injury Adjuster", "posting_name": "Claims Resolution Specialist, Bodily Injury Adjuster", "location": "Chandler, Arizona, United States", "locations": ["Chandler, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792524540, "t_create": 1792416120, "ats_job_id": "262274", "display_job_id": "2026-262274", "type": "ATS", "id_locale": "2026-262274-en", "job_description": "Take the next step in your development with meaningful work and clear growth path. The Bodily Injury Claims Specialist will investigate, manage and resolve Bodily Injury claims assigned directly with injured parties, as well as assist in providing service to policyholders. All qualified applicants will reside within a 50-mile radius of the Chandler office. The start date for the role is February 8, 2027. There may be several in-office days per month for the first few months following initial virtual training to support your learning and to build relationships with leaders and others in the department. This position requires a minimum of two days in office per month as the standard beyond the training period, with occasional additional days for special meetings a few times a year. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Strong written and oral communication skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Growth mindset; adapts well to change including new standard work and new tools Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred. Liability experience or policy and claims knowledge preferred. Bachelor's degree preferred. Ability to obtain proper licensing as required. Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels. Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management tools and techniques to ensure accuracy in decision making. Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520325037", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618520324874, "name": "Technology Strategy & Transformation Internship (Summer 2027)", "posting_name": "Technology Strategy & Transformation Internship (Summer 2027)", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1792416120, "t_create": 1792414860, "ats_job_id": "262273", "display_job_id": "2026-262273", "type": "ATS", "id_locale": "2026-262273-en", "job_description": "As a Technology Strategy & Transformation Intern, you will contribute to real projects that shape how GRS builds its digital capabilities, understands its costs, and applies AI to the way we work. You will work alongside experienced professionals across technology, product, and strategy while gaining hands-on experience and visibility with senior leaders in a fast-paced, collaborative environment. Your work will focus on the following areas: Support current team priorities: Work alongside the Technology Strategy & Transformation (S&T) team and partners across GRS and Technology on active efforts to improve visibility into costs and operations. You'll help gather and organize data, document how key processes work today, and contribute analysis on where closer alignment could reduce duplication and create efficiencies. Find and build improvements using AI: Get to know how S&T works, including what we deliver, who we deliver it for and the outcomes we're accountable for. Then identify where our deliverables or ways of working could be better, and use AI and other tools to build and test a practical solution. By the end of the internship, you'll share what you built, what you learned and what you'd recommend next. What You've Got You are an undergraduate student working toward a Bachelor's degree in Business, Finance, Economics, Communications, Data Science, Statistics, Computer Science, Information Systems, Mathematics, or a related field with a strong academic record; cumulative 3.0 GPA preferred. You have 0-2 years of professional experience. Insurance experience is not required. You are authorized to work permanently in the United States. Experience or interest in areas such as research, data analysis, strategy, process improvement, technology, or AI is a plus. You are curious, eager to learn, and comfortable taking on new challenges. You show initiative, think creatively, and are open to new ideas. You possess strong written and verbal communication skills and work effectively with others. You are organized, detail-oriented, and comfortable working across multiple priorities. You are comfortable using technology and interested in applying AI and other emerging tools in a professional environment. You have a working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520324874", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618520306388, "name": "Product Owner", "posting_name": "Product Owner", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3008-USRM-SC Product-US", "t_update": 1792526100, "t_create": 1792180260, "ats_job_id": "262266", "display_job_id": "2026-262266", "type": "ATS", "id_locale": "2026-262266-en", "job_description": "Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Hands-on experience as a Product Owner (or equivalent) on an agile team, including backlog ownership, writing clear and actionable user stories, and quarterly planning. Ability to translate complex business concepts into clear requirements that business and technology partners both understand. Proven ability to influence and align stakeholders at multiple levels, including senior leaders, and to make quick, well-reasoned prioritization decisions. Comfort working with data to size problems, evaluate trade-offs, and measure outcomes. Property & casualty insurance experience, ideally in commercial lines pricing, rating, or rate filings. Experience with pricing or rating platforms, or with large-scale platform migrations or modernization. Familiarity with state regulatory and filing requirements and how they shape delivery timelines. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Strong experimental mindset to drive innovation amongst uncertainty. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520306388", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520305864, "name": "Associate Staff Attorney", "posting_name": "Associate Staff Attorney", "location": "Morristown, New Jersey, United States", "locations": ["Morristown, New Jersey, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1792499520, "t_create": 1792176780, "ats_job_id": "262265", "display_job_id": "2026-262265", "type": "ATS", "id_locale": "2026-262265-en", "job_description": "Litigation Execution: Manage all phases of litigation, including discovery, hearings, trials, mediations, and drafting legal documents such as pleadings and motions. Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in New Jersey and in good standing; special licenses to practice before particular boards or federal courts may be required. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Proficient in e-discovery, case management systems, and basic legal analysis tools. Strong analytical, research, and legal writing skills. Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving. Demonstrated ability to manage cases from start to finish under supervision. Effective communication and persuasion skills, both written and oral. Ability to collaborate with clients, claims professionals, and senior attorneys. Organized, process-oriented with strong time management skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520305864", "isPrivate": false, "latlongs": "40.79676670000001,-74.4815438"}, {"id": 618520305130, "name": "Senior Technical Claims Specialist, Commercial Excess and Coverage", "posting_name": "Senior Technical Claims Specialist, Commercial Excess and Coverage", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1792507320, "t_create": 1792169880, "ats_job_id": "262264", "display_job_id": "2026-262264", "type": "ATS", "id_locale": "2026-262264-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. 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Own and prioritize the backlog against measurable outcomes such as handle time saved, systems retired and states live. Partner with Finance, the TOBE and PCUIP program teams, Billing Operations, Analytics, UX, Architecture and Engineering to deliver capabilities that are reusable across personas and channels. Work with Research to ideate with the employees and agents who use the product and validate solutions before they ship. Use data to size opportunities, validate impact and guide decisions. Lead alignment across teams and portfolios, surface dependencies early and communicate trade-offs clearly. Balance program-driven delivery with the production support and compliance work that keeps billing running well today. Take initiative. Spot gaps before they become blockers, pull the right people together and keep things moving without waiting to be asked. 5+ years of product management or product owner experience with Agile delivery teams and advanced knowledge of Agile practices, as typically acquired through a bachelor's degree in a relevant field and 7 years in business, technology or consulting. Master's degree preferred. Demonstrated experience owning the end-to-end product lifecycle \u2014 vision, roadmap, backlog and KPIs \u2014 with the business expertise to set clear priorities and weigh business value. Strong stakeholder management: builds relationships and influence across organizational boundaries, and leads varied audiences through complex ideas and designs to consensus. Data-driven decision making: defines product KPIs and measures outcomes with analytics, paired with an experimental mindset that drives innovation amid uncertainty. Comfortable in ambiguous, high-complexity environments; makes decisions under uncertainty and can explain the trade-offs. A go-getter who is curious by nature and not afraid to jump in, ask questions and figure things out. Excellent written and verbal communication skills, including presenting to senior leadership. Billing, payments or insurance servicing experience preferred; platform migration or modernization experience and knowledge of our products and portfolio a plus. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. 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