We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Translate business strategies into actionable talent plans that support profitability, growth, expense discipline, and operational effectiveness. Influence business decisions by bringing a talent lens to leadership discussions and enterprise initiatives. Provide project and change management support for complex, cross-functional talent initiatives. Support organization design, role clarity, and workforce transitions aligned to LMI's operating model and growth priorities. Develop and deliver change and communication plans that enable leaders and teams to adopt new ways of working. Support leaders within Investment Business Units, including navigating complex compensation, promotion, and talent structures specific to the investment management environment. Build strong relationships with Talent Business Partners and peers to deliver consistent, high-quality consulting services. Enterprise-wide, LMI-wide, or complex functional talent initiatives Medium to high complexity work with multiple stakeholders and competing priorities Bachelor's degree required; advanced degree preferred 8+ years of progressive Human Resources or Talent Consulting experience Experience supporting asset management strongly preferred or similarly complex professional environments with a desire to apply talent expertise within investment management. Demonstrated strength in organizational effectiveness, talent strategy, change management, and execution Strong consulting mindset with the ability to influence senior leaders Excellent analytical, project management, and communication skills Demonstrates strong AI literacy and uses AI-enabled tools to enhance speed, accuracy, and insight generation while maintaining sound judgment and compliance with governance standards", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515058797", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515053799, "name": "Analyst II, Data Science", "location": "Seattle, Washington, United States", "locations": ["Seattle, Washington, United States"], "hot": 0, "department": "Analytics", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1769601660, "t_create": 1769601540, "ats_job_id": "74318", "display_job_id": "2026-74318", "type": "ATS", "id_locale": "2026-74318-en", "job_description": "Description Applies knowledge of sophisticated analytics techniques to manipulate large structured and unstructured data sets in order to generate insights to inform underwriting decisions. Research and develop in-house AI/ML products with other team members, including data scientists, IT developers, and business stakeholders. Identifies and tests hypotheses, ensuring statistical significance, as part of building and developing predictive models for business applications. Understand our underwriting process and principles, determine predictive modeling strategies to improve insurance risk selection and pricing. Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. Enables the business to make clear trade-offs between and among choices, with a reasonable view into likely outcomes. Customizes analytic solutions to specific client needs. Responsible for smaller components of projects of moderate-to-high complexity. Regularly engages with the data science community and participates in cross-functional working groups. Domestic travel required up to 10%. Telecommuting permitted up to 60%. Qualifications Employer will accept a PhD (or foreign equivalent) in Statistics, Data Science or related field and 1 year of experience in the job offered or in an Analyst II, Data Science-related occupation. Position requires demonstrable experience in the following, which can be gained in a professional or academic setting. Demonstrated proven, in-depth knowledge of deep learning, machine learning, predictive analytics, and statistical modeling, including model diagnostics and validation. Demonstrated comprehensive knowledge of data science toolkit, encompassing data warehousing, data mining, and advanced data analysis techniques. Extensive hands-on experience with statistical programming languages including Python, SQL and R. Deep understanding and practical application of MLOps best practices for efficient model development, deployment, and monitoring. Demonstrated hands-on experience of using MLFlow, Databricks, and Docker Containers. Demonstrated comprehensive knowledge of insurance operations and familiarity with procedures of finance, underwriting, insurance claims and information technology. Demonstrated ability to exchange ideas and convey complex information clearly and concisely, both verbally and in writing. Demonstrated a strong understanding of the work context and the impact of data science on insurance products. Domestic travel required up to 10%. Telecommuting permitted up to 60% REFER TO: To apply, please visit https://jobs.libertymutualgroup.com/, select \"Search Jobs,\" enter job requisition #2026-74318 in the \"Job ID or Keywords\" field, and submit resume. Alternatively, you may apply by submitting a resume via e-mail to RecruitLM@LibertyMutual.com. Reference requisition number in subject of e-mail. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515053799", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618515044389, "name": "Lead Financial Analyst", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1769633760, "t_create": 1769530680, "ats_job_id": "74303", "display_job_id": "2026-74303", "type": "ATS", "id_locale": "2026-74303-en", "job_description": "apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers. Lead the annual planning and multi\u2011year forecasting processes for Enterprise Transformation & Solutions and Real Estate, including development of assumptions, consolidation of inputs, and presentation of plan packages to leadership. Drive the monthly reforecast and rolling forecast cadence: collect business inputs, update projections, perform sensitivity and scenario analysis, and reconcile variances to prior forecasts and plan. Own the monthly reporting for these areas--prepare standardized financial and operational reports, executive summaries, dashboards and KPIs for senior stakeholders and the Corporate Functions finance team. Perform timely, rigorous variance analyses (plan vs. actual, forecast vs. actual, prior period and multi\u2011year trends), identify key drivers, perform follow\u2011up investigation and recommend corrective actions or opportunities Obtain and validate required data from internal systems (general ledger, fixed assets, lease management, expense systems) and external sources as needed; ensure data integrity and appropriate reconciliations. Ensure timeliness, accuracy and completeness of all reports and analyses by maintaining full documentation of recurring job duties, data sources, assumptions and calculation methodologies; update documentation to reflect process or system changes. Partner with budget managers, real estate operations, Accounting, Procurement and treasury to align on budget vs. spend, capital and operating classifications, lease accounting impacts (e.g., ASC 842), and to support month\u2011end close activities. Identify and implement process improvements, automation opportunities, controls enhancements and tool rationalization to increase efficiency and scalability of planning, forecasting and reporting activities. Provide ad\u2011hoc financial modeling and business case support for strategic initiatives, site acquisitions/dispositions, lease renewals, workplace strategy changes and transformation investments. Present findings and recommendations to finance leadership and business partners in a clear, concise manner to support strategic decision making. Bachelor`s degree (Finance or Accounting) required. CPA or advanced degree in Accounting, Finance, or Business preferred. Minimum of 5 years of finance experience. Must demonstrate attention to detail in a fast-paced work environment and the ability to manage and prioritize multiple projects simultaneously to drive results. Communicates well with own team and across organizational boundaries to ensure the successful completion of shared goals. Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail. Solid understanding of Finance Tools and Analytical Methods.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515044389", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515044356, "name": "Solaria Labs Data Science Co-op (July - Dec 2026)", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "3033-Enterprise Strategy & Innovation-US", "t_update": 1769538180, "t_create": 1769530200, "ats_job_id": "74302", "display_job_id": "2026-74302", "type": "ATS", "id_locale": "2026-74302-en", "job_description": "Collaborate within an innovative lab environment--balancing focused coding sessions with active participation in ideation and product design. Develop and iterate on prototypes using Python, thriving in a fast-paced R&D setting with a start-up mentality. Build custom algorithms, uncover data-driven insights, and share findings with the team and stakeholders. Passionate about technology, innovation, and collaborative problem-solving. Curious and proactive in exploring new trends and tools in AI/ML. Excited to work in an environment where your ideas and contributions may shape real products. Eager to make an impact through hands-on prototyping, algorithm development, and data analysis. Working towards a Bachelor's, Master's or PhD Degree in Data Science, Engineering, Computer Science, Mathematics, Statistics or other relevant field Fully authorized to work in the U.S. without restrictions Strong technical, analytical, communication and organizational skills A strong academic record with a cumulative 3.0 GPA preferred Must be able to work full-time from July - December 2026", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515044356", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515044246, "name": "Executive Underwriter, Middle Market Multi-Industry", "location": "Cleveland, Ohio, United States", "locations": ["Cleveland, Ohio, United States", "Akron, Ohio, United States", "Toledo, Ohio, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1769628900, "t_create": 1769529240, "ats_job_id": "74300", "display_job_id": "2026-74300", "type": "ATS", "id_locale": "2026-74300-en", "job_description": "Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g.,UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required. A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience. CPCU or professional insurance designation preferred. Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility. Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes. Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders. Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues. Proven track record of developing and underwriting profitable business.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515044246", "isPrivate": false, "latlongs": "41.49932,-81.6943605"}, {"id": 618515043714, "name": "Early Talent Acquisition & Programs Co-op (July - December 2026)", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Human Resources", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1769525940, "t_create": 1769525940, "ats_job_id": "74299", "display_job_id": "2026-74299", "type": "ATS", "id_locale": "2026-74299-en", "job_description": "Gain hands on talent acquisition experience including, leveraging sourcing tools, managing selection processes, interviewing and event planning. Support and participate in office and campus events (career fairs, info sessions, panels, etc.) Assist with intern and new hire onboarding and programming. Collaborate with the early talent team, contributing your ideas to implement process improvements and enhance talent acquisition practices and programs. What You've Got You must be able to work full-time from July - December 2026. You have 0-2 years of professional work experience. You're an undergraduate student working toward a Bachelor's degree in Business Administration, Human Resources, Management, Communications, or a related field with a strong academic record with a cumulative 3.0 GPA preferred. You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEM\u2011OPT who will require future sponsorship, are not eligible to apply. You are naturally curious and have a passion for learning You have a strong attention to detail. You bring strong communication, organization, and customer service skills, and you're comfortable managing multiple tasks. You enjoy working in a fast-paced, team-oriented environment and can adapt quickly.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515043714", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515043164, "name": "Associate Staff Attorney", "location": "Birmingham, Alabama, United States", "locations": ["Birmingham, Alabama, United States", "Mobile, Alabama, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1769520480, "t_create": 1769520480, "ats_job_id": "74296", "display_job_id": "2026-74296", "type": "ATS", "id_locale": "2026-74296-en", "job_description": "Litigation Execution: Manage all phases of litigation, including discovery, hearings, trials, mediations, and drafting legal documents such as pleadings and motions. Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Alabama and in good standing; special licenses to practice before particular boards or federal courts may be required. General knowledge of insurance law, and as necessary, workers' compensation. Proficient in e-discovery, case management systems, and basic legal analysis tools. Strong analytical, research, and legal writing skills. Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving. Demonstrated ability to manage cases from start to finish under supervision. Effective communication and persuasion skills, both written and oral. Ability to collaborate with clients, claims professionals, and senior attorneys. Organized, process-oriented with strong time management skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515043164", "isPrivate": false, "latlongs": "33.5185892,-86.8103567"}, {"id": 618515030606, "name": "Pricing Actuary- Majors Account", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0116-GRS-Actuarial-US", "t_update": 1769694229, "t_create": 1769466720, "ats_job_id": "74294", "display_job_id": "2026-74294", "type": "ATS", "id_locale": "2026-74294-en", "job_description": "Partner with Underwriting to provide account-level pricing support for Casualty lines of business including Auto, GL, and Workers Compensation. Perform complex actuarial analyses to support business decision making, strategy development and results monitoring at the segment level. Directly influence, interpret and communicate quarterly profitability reviews. Provide clear and concise communication of technical concepts and work products to underwriters, managers, and senior leadership within Majors Accounts and Actuarial and Analytics. Collaborate with Reserving teams to support and influence reserve deep dives. Collaborate with Pricing LOB, DSS Modeling, and Technology teams on tools and projects to enhance pricing and influence underwriting strategy. Coach and mentor junior colleagues and perform peer review on work products to maintain high standard of quality. Proven math and analytical skills, as normally acquired through the pursuit of a bachelor's degree in Mathematics, Statistics, Economics, Actuarial Science or related field. Minimum 3-5 years relevant experience required for Senior Actuarial Analyst. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred. Sound knowledge of actuarial techniques and standards, as well as business operations including underwriting, financial, claims, legal etc. Ability to work in a fast paced and dynamic environment, responding to business demands in a changing marketplace. Strong communication and interpersonal skills. Ability to deliver effective training and presentations to field staff and senior management. Ability to establish and build effective relationships within and outside the organization. Strong data manipulation skills including the ability to query, consolidate, and test for reasonability needed. Advanced computing skills (MS Office Excel, SAS, etc.) required. Bachelor's degree required; Masters Degree preferred. Fellowship in the Casualty Actuarial Society (FCAS) or in Society of Actuaries (FSA) designation preferred or comparable education/designation with relevant experience. Attaining Associateship alone is not a sufficient criterion to operate at this level, especially if exams have been passed very rapidly. Minimum 5-7 years relevant experience required for Actuary Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. Ability to motivate and mentor peers and motivate and train subordinates; Advanced computing skills (MS Office Excel, SAS, etc.); Ability to build complex models.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515030606", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515027765, "name": "Personal Lines Senior Territory Manager", "location": "Charlotte, North Carolina, United States", "locations": ["Charlotte, North Carolina, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1769616180, "t_create": 1769444220, "ats_job_id": "74283", "display_job_id": "2026-74283", "type": "ATS", "id_locale": "2026-74283-en", "job_description": "Own and manage an assigned territory, driving profitable growth in alignment with financial and operational goals. Lead all aspects of agency management, including prospecting, onboarding, business planning, engagement, training, and optimization. Build and maintain strong, in-person relationships with agency owners, leaders, and frontline teams. Act as a trusted advisor by delivering product expertise, underwriting appetite guidance, system training, and support for retention and new business growth. Develop and execute territory and agency strategies to achieve direct written premium, profitability, and new business objectives. Ensure high-quality new business flow, appropriate book mix, and effective risk management across the territory. Partner closely with underwriting, product management, claims, and risk control to identify opportunities, resolve issues, and share market and competitor insights. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships to ensure a coordinated approach. Leverage internal data, tools, and programs to drive agency performance, production, and profitability. Provide leadership, mentoring, and thought partnership to peers while contributing to continuous improvement initiatives. Experience managing independent insurance agencies within Personal Lines (property and casualty strongly preferred). Proven success driving profitable growth, new business development, and agency performance within a defined territory. Strong understanding of underwriting principles, risk selection, and portfolio management. Demonstrated ability to influence and collaborate with cross-functional partners without direct authority. Experience developing and executing strategic business or territory plans. Strong consultative selling, relationship-building, and presentation skills. Ability to analyze performance data and translate insights into actionable strategies. Willingness to travel regularly within the assigned territory. Bachelor`s Degree or equivalent industry experience. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Strong time management and team orientation skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Appropriate driving record required to operate a company vehicle.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515027765", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618515027713, "name": "Remote Licensed Customer Service Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1769613600, "t_create": 1769443260, "ats_job_id": "74282", "display_job_id": "2026-74282", "type": "ATS", "id_locale": "2026-74282-en", "job_description": "Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer. Listen to customers' requests and inquiries. Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. Uses de-escalation tactics and when necessary, escalates to appropriate team. Processes policyholder transactions accurately and within Customer Response Center established time standards. Interprets policy contracts to insured based on expert knowledge of personal lines auto products. Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. Understands aspects of billing systems as it pertains to policy coverage. Identifies and communicates transactions and impacts to policy premium. Evaluates and makes decisions regarding exceptions to payment plan and fees. Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. Develops and maintains product, procedural and technical systems knowledge. Completes licensing and continuing education requirements. Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. Performs additional duties as assigned. Associates degree or 1+ year Insurance experience preferred. 2 years'+ related Customer Service experience is required. Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. Excellent communication and interpersonal skills are required. 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