We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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professional capacity--sharing best practices and identifying opportunities for continuous improvement Conscientious professional: Understanding that the deal isn't done until the paperwork is complete, you'll document account reviews, state-compliant sign-offs and referrals, letters of authority and follow underwriting guidelines 3-5+ years of relevant experience Experience with multi-line insurance products Analytical, problem-solving capabilities Strong territory management skills Excellent communication skills An aptitude for building rewarding relationships with agents and brokers, peer underwriters, underwriting assistants, and junior underwriters Command of insurance finance and actuarial concepts Thorough knowledge of commercial insurance products, underwriting, risk selection, pricing and marketplaces, as well as regulatory issues in relevant territories Understanding of contract language, including regulatory and policy differences among applicable states Familiarity with 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Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513737080", "isPrivate": false, "latlongs": "39.9525839,-75.1652215"}, {"id": 618513736439, "name": "Senior Analyst, Product Research- PL Auto Delivery", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Plano, Texas, United States", "Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Product Management", "business_unit": "3043-USRM-PL Auto Product-US", "t_update": 1759951702, "t_create": 1759944600, "ats_job_id": "72598", "display_job_id": "2025-72598", "type": "ATS", "id_locale": "2025-72598-en", "job_description": "Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs. Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. Lead cross-functional workstreams and manage moderate to high complexity projects. Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have strong planning, organizational, analytical, decision making and communication skills. Experience managing projects preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513736439", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513733356, "name": "Executive Underwriter, Excess Casualty", "location": "New York, New York, United States", "locations": ["New York, New York, United States", "Boston, Massachusetts, United States", "Hartford, Connecticut, United States", "Horsham, Pennsylvania, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1759929420, "t_create": 1759929420, "ats_job_id": "72586", "display_job_id": "2025-72586", "type": "ATS", "id_locale": "2025-72586-en", "job_description": "Risk selection & underwriting: Assess new and renewal submissions (including primary and underlying layers), determine pricing, terms and limits, and document underwriting decisions. Evaluate attachment points, underlying policy adequacy and conditions for umbrella/stacked excess placements. Apply delegated authority and seek approvals or recommend quality exceptions when appropriate to optimize profitability. Umbrella coverage & program oversight: Underwrite and manage umbrella business by verifying underlying limits, endorsements and exclusions; setting appropriate attachment points and limits; ensuring program compliance (including any GRS or other umbrella program guidelines); and escalating or documenting exceptions when required. Advise brokers on documentation expectations and acceptable underlying coverage. Deal development & negotiation: Prepare proposals (including umbrella-compliant terms), present terms to agents/brokers, and negotiate to close business that aligns with portfolio strategy, risk appetite, and umbrella program requirements. Agent & broker relationship management: Build and maintain strong relationships with key agents and brokers through proactive outreach, site visits, renewal meetings and timely service to grow a high-quality pipeline for both excess and umbrella products. Educate partners on umbrella features, attachment conditions, and documentation needs. Portfolio management: Monitor and analyze portfolio performance, identify concentration/coverage gaps (including umbrella exposures and underlying layer concentrations), and execute targeted marketing plans to improve growth, diversification and profitability. Documentation & compliance: Maintain comprehensive, audit-ready files that reflect risk selection rationale, umbrella-specific approvals or exceptions, and compliance with regulatory and company guidelines. Leadership & mentoring: Coach and mentor underwriters and account analysts, share technical expertise on excess and umbrella structures, and provide regular feedback and case guidance. Continuous improvement: Participate in process improvement initiatives, contribute ideas, and use data and tools to increase efficiency and underwriting consistency. Bachelor's degree or equivalent; advanced/industry certification (CPCU, AU, or equivalent) preferred. 5+ years underwriting experience in excess liability or casualty lines; demonstrated success managing complex accounts and delegated authority. Specific experience with umbrella/umbrella programs and familiarity with GRS umbrella coverage, guidelines, and documentation requirements strongly preferred. Strong technical underwriting skills: evaluation of underlying layers, attachment analysis, pricing, policy terms and reinsurance awareness. Proven track record of developing broker relationships and negotiating placements, including program/umbrella solutions. Excellent verbal and written communication, presentation, and decision-making skills. Ability to analyze portfolio-level metrics and translate findings into action plans. Supervisory or mentoring experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513733356", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618513720935, "name": "Head of Digital Sales", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Product Management", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1759947000, "t_create": 1759858740, "ats_job_id": "72579", "display_job_id": "2025-72579", "type": "ATS", "id_locale": "2025-72579-en", "job_description": "Set the vision and own the digital sales strategy for Personal Lines, tightly aligned to Direct Distribution goals to drive outsized growth, profitability, and a standout customer experience. Turn strategy into a crisp, sequenced roadmap--deliver quick wins while building the platforms, data, and capabilities that power long-term advantage. Lead cross-functional execution with marketing, product, experience, technology, analytics--prioritize ruthlessly and deliver initiatives that move conversion, retention, and engagement. Implement end-to-end funnel analytics to build visibility into performance, separate signal from noise, and use insights to focus resources where they have the biggest impact. Make experimentation your engine--run bold A/B and multivariate tests, personalize at scale, double down on winners, and sunset what doesn't perform. Optimize the entire digital journey--from discovery to purchase and beyond--so every touchpoint is frictionless, high-converting, and loyalty-building. Tell the story--communicate results and recommendations to senior leaders to secure alignment, resources, and momentum. Stay on the front foot--track digital trends and the competitive landscape, and surface emerging technologies or partnerships (AI, data) that give our channel an edge. Bachelor's degree in a business-related field (or equivalent experience) required; MBA and insurance designations (e.g., CPCU) strongly preferred; Personal Lines experience is a plus. 10+ years of relevant experience, including 5+ years leading managers and cross-functional teams in large-scale operations or call center environments. Proven track record of meeting and exceeding operational and sales targets in high-growth or high-volume settings. Inspiring people leader with strong change management, coaching, and talent development skills; builds high-performance, inclusive cultures. Strategic and analytical mindset with a bias for execution; uses data to prioritize, make trade-offs, and drive results. Exceptional communication and influence--clear written and verbal communication, executive presence, presentation, active listening, and negotiation skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513720935", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513720946, "name": "Head of Direct Response Center, Call Center Sales", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Chandler, Arizona, United States", "Plano, Texas, United States", "Lake Mary, Florida, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1759947060, "t_create": 1759858740, "ats_job_id": "72578", "display_job_id": "2025-72578", "type": "ATS", "id_locale": "2025-72578-en", "job_description": "Own the DRC sales strategy end to end--set bold goals tied to profitable growth, standout CX, and channel efficiency, and turn them into a clear, actionable roadmap. Run the operation like a high-performance engine--drive execution and operational excellence across workforce management, staffing, scheduling, capacity planning, and vendor partnerships; flex fast and hit SLAs. Build a championship team--recruit, coach, and elevate sales talent at every level; partner with Training/Enablement to accelerate ramp, sharpen skills, and grow future leaders. Turn data into action, use real-time dashboards and KPI scorecards to spot signal, prioritize fixes, and deliver sustainable lifts and NPS, all while maintaining rock-solid compliance. Lead transformation--roll out enablement tools and smarter processes to scale performance and unlock efficiency. Orchestrate the journey--team up with Marketing, Product, Experience, Technology, and Analytics to enable intelligent routing, seamless digital-to-call and call-to-digital handoffs, and personalized offers that close. Tell the story and drive decisions--deliver crisp, data-rich readouts to leadership; frame trade-offs, secure resourcing, and set a weekly/quarterly performance rhythm. Shape the culture--foster an inclusive, high-accountability environment that celebrates wins, learns from misses, and always does the right thing for our customers and each other. Bachelor's degree in a business-related field (or equivalent experience) required; MBA and insurance designations (e.g., CPCU) strongly preferred; Personal Lines experience is a plus. 10+ years of relevant experience, including 5+ years leading managers and cross-functional teams in large-scale operations or call center environments. Proven track record of meeting and exceeding operational and sales targets in high-growth or high-volume settings. Inspiring people leader with strong change management, coaching, and talent development skills; builds high-performance, inclusive cultures. Strategic and analytical mindset with a bias for execution; uses data to prioritize, make trade-offs, and drive results. Exceptional communication and influence--clear written and verbal communication, executive presence, presentation, active listening, and negotiation skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513720946", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513720370, "name": "GRS Strategic Stress & Scenario Manager", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Remote, Remote, United States", "Stamford, Connecticut, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1759855680, "t_create": 1759855380, "ats_job_id": "72576", "display_job_id": "2025-72576", "type": "ATS", "id_locale": "2025-72576-en", "job_description": "Lead on management and delivery of the GRS SST Framework, ensuring alignment with GRS strategic risk management objectives. Collaborate with GRS Risk (including Product, Segment and Legal Entity leads) and cross-functional partners to coordinate scenario design, stress testing activities, and results analysis across diverse risk categories. Proven leadership experience in enterprise risk management, stress testing, scenario analysis, and/or related risk functions within the insurance industry. Deep understanding of global insurance risk profiles, including market, credit, underwriting, and emerging risks. Expertise in designing and implementing scalable scenario analysis frameworks aligned with regulatory and industry standards. Strong analytical skills with the ability to interpret complex risk data and translate into actionable insights. Excellent stakeholder management and communication skills, capable of influencing senior executives and cross-functional teams. Familiarity with sustainability and climate-related risk assessments is highly desirable. Relevant professional qualifications (e.g., FRM, CFA, Actuarial credentials) and/or advanced degree in finance, risk management, economics, or related disciplines. Competencies typically acquired through a Bachelor`s degree in a quantitative field and professional qualification in one or more areas of risk management or its equivalent, and 8-10 years of relevant experience Advanced degree (MBA or equivalent) and or professional risk management or finance qualification is highly preferred, in addition to industry experience in underwriting or finance Management experience is highly preferred Strong written and verbal communication skills in both formal and informal settings, as well as proven ability to effectively present technical concepts to non-technical individuals within and outside of the organization are highly preferred Ability to foster and encourage teamwork and productive working relationships with stakeholders at all levels and across organizational lines highly preferred Develop and maintain a core inventory of scenarios that reflect a comprehensive range of severe but plausible events relevant to GRS's risk profile, including: Collaborate with GRS Product leads on their delivery of the Product Scenarios. Ensure scenarios cover both sudden onset shock events and slow-onset phenomena, incorporating qualitative and quantitative assessments of likelihood, impact, duration, and interconnectedness. Design scalable scenario analysis approaches, balancing top-down and bottom-up methodologies, leveraging models and data to assess impacts on P&L, balance sheet, and work with partners to consider the impact to capital adequacy, and liquidity positions. Responsible for leading the design and delivery of systemic scenarios across GRS including Climate, Geopolitical and Macroeconomic and any that are prioritised from the Emerging Risk Framework. Deliver insightful reporting on stress and scenarios undertaken to all stakeholders, tailoring analysis towards specific requirements of deliverables.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513720370", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618513719440, "name": "Inbound Remote Sales Representative", "location": "Chandler, Arizona, United States", "locations": ["Chandler, Arizona, United States", "Phoenix, Arizona, United States", "Chandler, Arizona, United States", "Tucson, Arizona, United States", "Mesa, Arizona, United States", "Mesa, Arizona, United States", "Yuma, Arizona, United States", "Flagstaff, Arizona, United States", "Peoria, Arizona, United States", "Scottsdale, Arizona, United States", "Peoria, Arizona, United States", "Tempe, Arizona, United States", "Peoria, Arizona, United States", "Prescott, Arizona, United States", "Kingman, Arizona, United States", "Florence, Arizona, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1759845960, "t_create": 1759845900, "ats_job_id": "72572", "display_job_id": "2025-72572", "type": "ATS", "id_locale": "2025-72572-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513719440", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618513719170, "name": "Inbound Remote Sales Representative", "location": "Lake Mary, Florida, United States", "locations": ["Lake Mary, Florida, United States", "Jacksonville, Florida, United States", "Tallahassee, Florida, United States", "Gainesville, Florida, United States", "St. Augustine, Florida, United States", "Pensacola, Florida, United States", "Fort Lauderdale, Florida, United States", "Miami, Florida, United States", "Tampa, Florida, United States", "Orlando, Florida, United States", "St Petersburg, Florida, United States", "Fort Myers, Florida, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1759845600, "t_create": 1759845600, "ats_job_id": "72571", "display_job_id": "2025-72571", "type": "ATS", "id_locale": "2025-72571-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513719170", "isPrivate": false, "latlongs": "28.7588833,-81.3178446"}, {"id": 618513710736, "name": "Assistant Director, Product Research - PL Auto Delivery", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Plano, Texas, United States", "Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Product Management", "business_unit": "3043-USRM-PL Auto Product-US", "t_update": 1759954094, "t_create": 1759786740, "ats_job_id": "72566", "display_job_id": "2025-72566", "type": "ATS", "id_locale": "2025-72566-en", "job_description": "Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs. Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. Lead cross-functional workstreams and manage moderate to high complexity projects. Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have strong planning, organizational, analytical, decision making and communication skills. Experience managing projects preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513710736", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513709492, "name": "Personal Lines Territory Manager", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Wallingford, Connecticut, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1759952400, "t_create": 1759779000, "ats_job_id": "72555", "display_job_id": "2025-72555", "type": "ATS", "id_locale": "2025-72555-en", "job_description": "Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizes territory performance. Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support. Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. Provides guidance on agency initiatives and contributes ideas for continuous improvement. Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency. Knowledge of company services, products, marketing techniques/principles and insurance industry trends. Exposure of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills. Must be licensed by the state if required. 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