We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. 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Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. 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Under limited direction, prototypes/develops data solutions of high complexity to meet the needs of the organization and business customers. Designs proof-of-concept solutions utilizing an advanced understanding of financial insurance knowledge and multiple coding languages to meet technical and business requirements, with an ability to perform iterative solution testing to ensure specifications are met. manage multiple priorities while maintaining attention to detail and ensuring tasks are completed accurately and timely. Designs and develops data solutions that enables effective self-service data consumption and can describe their value to the customer. Assists stakeholders in defining metrics that are impactful to the business. Prioritize efforts based on customer value. Has a strong understanding of Agile techniques and demonstrated experience in fostering cross-functional collaboration between business and technology teams. 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Proficiency in backend languages that deliver business value, such as Python and TypeScript. Familiarity with DevOps tools such as Jenkins, Bamboo, Git, or similar for deployment purposes. Knowledge of various database paradigms, including SQL and NoSQL. Solid understanding of security protocols and standards. Experience with automated testing principles. Deep understanding of engineering excellence principles and the ability to demonstrate this in your work. Experience in feature or function design and delivery as part of an agile software development team (e.g., Scrum, Kanban, XP). Experience working with Product Owners, customers, end-users, or stakeholders in delivering software, solutions, or products. Proven experience working independently. Experience in integration design, development, and delivery. Familiarity with Infrastructure as Code (e.g., AWS CDK, Terraform). Experience in supporting, monitoring, and maintaining production-grade systems, including investigations using observability tools (e.g., Splunk, Datadog, AWS tools).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513487962", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513487966, "name": "Senior Actuarial Analyst, Homeowners State Indications", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Actuarial", "business_unit": "3001-USRM-Risk Analytics-US", "t_update": 1758919922, "t_create": 1758636900, "ats_job_id": "72377", "display_job_id": "2025-72377", "type": "ATS", "id_locale": "2025-72377-en", "job_description": "Produce accurate and defensible state-level actuarial indications for homeowners using established actuarial methodologies. Perform complex analyses to identify drivers of change, quantify uncertainty, and surface actionable insights that influence state-level pricing strategy. Provide clear and concise communication of technical actuarial work to technical and non-technical audiences, and on cross functional teams. Prepare and maintain clear and concise documentation of methods, assumptions, and results. Lead and mentor less experienced actuarial staff - provide coaching, review work products, and foster professional development. Direct the development, validation, and maintenance of actuarial tools, and drive improvements in automation, reproducibility, and version control. Strong experience conducting state-level actuarial analysis. Personal lines pricing experience. SQL, SAS, or Snowflake experience. Proven math and analytical skills, as normally acquired through the pursuit of a Bachelor's degree in Mathematics, Statistics, Economics, Actuarial Science, or related field. Commitment to achieving Associateship or Fellowship in the Casualty Actuarial Society. Passing grades on a minimum of 5 Casualty Actuarial Exams is required. Minimum 3-5 years relevant experience required. Prior experience and solid knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Solid oral and written and presentation communication skills and ability to interact effectively within and outside the organization. Solid interpersonal skills and the ability to work in a team environment as well as independently. Ability to motivate and mentor peers and motivate and train subordinates. Ability to exercise discretion, and apply independent judgment and well-developed critical thinking skills in execution of assignments and projects. Ability to balance multiple projects with minimal direction. 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Ensure security and compliance for voice traffic (TLS/SRTP, SBC security policies, firewalling, encryption, role-based access) to meet/exceed established industry standards such as PCI, NYDFS, and other similar evolving practices. Define and drive SLOs/SLAs, capacity planning, performance testing and call-quality monitoring. Create and maintain runbooks, playbooks and support automation for incident response and DR scenarios; participate in on-call rotations as needed. Mentor engineers, establish best practices and standards, conduct peer reviews with architecture and collaborate with product, SRE and software teams. 8+ years designing, implementing and operating SIP/VoIP networks and systems, with demonstrable experience working with Ribbon SIP telephony products. Strong hands-on experience with Kubernetes (production clusters, operators/CRDs, networking, security and scaling). Practical experience with CI/CD pipelines and deployment automation (Jenkins, GitLab CI, ArgoCD, Tekton or equivalent). Proficient software engineering skills - experience coding and scripting (Python, Go, or similar), writing automated tests and production-quality automation. Proven experience with infrastructure-as-code tooling (Terraform, CloudFormation) and container packaging (Docker, Helm). Deep understanding of RTP/SRTP, SIP signaling (REGISTER/INVITE/PRACK/etc. ), media handling, NAT traversal, and SBC behavior. Experience with cloud providers and managed Kubernetes (AWS/GCP/Azure) and cloud-native managed services. Strong knowledge of networking (TCP/UDP, QoS, UDP load balancing, BGP, routing) and security best practices for real-time communications. Excellent troubleshooting skills for high-volume, low-latency systems and experience operating in a 24x7 production environment. Prior experience building high-scale cloud-native voice platforms (SaaS voice, CPaaS or telco-grade platforms). Significant experience with Ribbon product line (SBC/PSX/RAMP/Analytics) and associated management/orchestration APIs. Experience with voice testing and load tools (SIPp, Hammer, PJSIP) and call-quality measurement tools (MOS, R-factor). Knowledge of observability tools (Prometheus, Grafana, Jaeger, ELK) and call trace analysis. Cloud and networking certifications (CCNP/CCIE, AWS/GCP/Azure certified) or Ribbon vendor certification. Experience with service mesh, eBPF or advanced Kubernetes network plugins for media acceleration. Strong system-design abilities with a bias for automation and repeatability. Clear communicator capable of translating technical trade-offs to stakeholders and mentoring teams. Proven track record delivering production systems end-to-end: design, build, deploy, operate and improve. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}