We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. Coaches to improve technical expertise within the team Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to a remote workforce required. Construction liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517226973", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517217515, "name": "Business Lines Senior Territory Manager", "posting_name": "Business Lines Senior Territory Manager", "location": "Tacoma, Washington, United States", "locations": ["Tacoma, Washington, United States", "Renton, Washington, United States", "Olympia, Washington, United States", "Seattle, Washington, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1778779800, "t_create": 1778719140, "ats_job_id": "76061", "display_job_id": "2026-76061", "type": "ATS", "id_locale": "2026-76061-en", "job_description": "Territory & Agency Ownership Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets. Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization. Manage a large and diverse agency footprint (100+ storefronts), optimizing performance across the territory. Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training. Support retention initiatives and new business development to deepen agency relationships and maximize revenue. Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes. Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level. Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities. Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts. Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence. Act as the voice of the agent and customer within the organization. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships. Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices. Proven experience managing agency relationships and driving profitable growth within commercial insurance. Strong consultative, relationship-building, and influencing skills. Ability to work independently with limited supervision while managing complex priorities. Comfort leveraging data, tools, and insights to guide territory and agency strategies. Willingness to travel extensively within the assigned territory for in-person agency engagement. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. 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Own the portfolio: what gets built, what gets killed, and what gets scaled. Lead, grow, and develop a team of data scientists. Hire, coach, and create the conditions for technical excellence and accountability. Partner with senior business leaders to find the highest-leverage opportunities, scope them rigorously, and drive adoption into workflows and decisions. Oversee technically complex work: predictive models, optimization, experimentation, and applied generative AI. Stay close enough to the detail to push quality and make hard tradeoff calls. Present findings and recommendations to senior executives. Influence decisions on profitability, customer experience, loss outcomes, and program design. Champion responsible AI: explainability, fairness, governance, and alignment with regulatory expectations in a highly regulated environment. Build the operating rhythm with business partners (roadmaps, value tracking, experimentation, adoption measurement) that turns pilots into scaled, durable solutions. Significant experience leading data science, ML, or AI teams, including director-level or team-of-teams scope. Track record of getting ML, optimization, experimentation, or generative AI solutions adopted into business operations, not just deployed. Demonstrated ability to partner with senior executives and shape strategy, not just deliver requests. Strong people leadership: hiring, developing, and retaining technical talent in a competitive market. Comfort translating technical concepts for non-technical executives and frontline operators. Experience in regulated, high-stakes, or operationally complex environments. Bonus, not required: direct experience in claims, fraud/SIU, medical claims, billing, underwriting, or insurance more broadly.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517200333", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517199913, "name": "Auto Claims Desk Adjuster Hybrid", "posting_name": "Auto Claims Desk Adjuster Hybrid", "location": "Chandler, Arizona, United States", "locations": ["Chandler, Arizona, United States", "Tempe, Arizona, United States", "Phoenix, Arizona, United States", "Mesa, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1778621160, "t_create": 1778618220, "ats_job_id": "76048", "display_job_id": "2026-76048", "type": "ATS", "id_locale": "2026-76048-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. * An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate. Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion. Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies. Build and lead the working team for each matter: coordinate Home Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionists, engineers, and other technical consultants. Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures. Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company's interests while advancing timely resolution. Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information. Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights. Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+). Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles). Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage. Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners. Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues. Excellent negotiation, communication and stakeholder management skills. Ability to manage multiple high-priority matters and meet deadlines under pressure. 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Demonstrate deep understanding of competitors product lines, go-to-market partnership strategies, and market trends thereby enabling effective negotiations with a variety of ParTech partners and their clients. Work in a fast-paced, entrepreneurial environment at Liberty. Build things from 0 to 1 in a scrappy way. Prepares and presents executive presentations for both internal & external stakeholders to ensure alignment around pursuit and business terms for potential new partners. 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.html_header_searchicon_disabled #top .av_header_border_disabled.av_bottom_nav_disabled .main_menu .menu>li:last-child>a .avia-menu-fx{padding-right:13px;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;} div .logo{float:left;position:absolute;left:0;z-index:1;} .logo,.logo a{overflow:hidden;position:relative;display:block;height:100%;} .logo img{padding:0;display:block;width:auto;height:auto;max-height:100%;image-rendering:auto;position:relative;z-index:2;height:100%;height:auto;-webkit-transition:opacity 0.4s ease-in-out;transition:opacity 0.4s ease-in-out;} .main_menu{clear:none;position:absolute;z-index:100;line-height:30px;height:100%;margin:0;right:0;} .av-main-nav-wrap{float:left;position:relative;z-index:3;} .av-main-nav-wrap ul{margin:0;padding:0;} .av-main-nav ul{display:none;margin-left:0;left:0;position:absolute;top:100%;width:208px;z-index:2;padding:0;box-shadow:0 8px 15px rgba(0, 0, 0, 0.1);margin-top:-1px;} .av-main-nav ul li{margin:0;padding:0;width:100%;} .av-main-nav ul li a{border-right-style:solid;border-right-width:1px;border-left-style:solid;border-left-width:1px;} .av-main-nav ul li:last-child > a{border-bottom-style:solid;border-bottom-width:1px;} .av-main-nav li{float:left;position:relative;z-index:20;} .av-main-nav li:hover{z-index:100;} .av-main-nav > li > ul{border-top-width:2px;border-top-style:solid;} .av-main-nav > li{line-height:30px;} .av-main-nav li a{max-width:none;} .av-main-nav > li > a{display:block;text-decoration:none;padding:0 13px;font-weight:normal;font-size:12px;font-weight:600;font-size:13px;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} .av-main-nav > li > a{-webkit-transition:none;transition:none;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} #top .av-main-nav ul a{width:100%;height:auto;float:left;text-align:left;line-height:23px;padding:8px 15px;font-size:12px;min-height:23px;max-width:none;text-decoration:none;font-family:inherit;} #top .av-main-nav ul ul{left:-207px;top:0px;margin:0;border-top-style:solid;border-top-width:1px;padding-top:0px;} .av-main-nav li:hover ul ul{display:none;} #top .av-main-nav li:hover > ul{display:block;} .avia-menu-fx{position:absolute;bottom:-1px;height:2px;z-index:10;width:100%;left:0;opacity:0;visibility:hidden;} .av-main-nav li:hover .avia-menu-fx,.current-menu-item > a > .avia-menu-fx{opacity:1;visibility:visible;} .avia-menu-fx .avia-arrow-wrap{height:10px;width:10px;position:absolute;top:-10px;left:50%;margin-left:-5px;overflow:hidden;display:none;visibility:hidden;} .current-menu-item>a>.avia-menu-fx>.avia-arrow-wrap,.current_page_item>a>.avia-menu-fx>.avia-arrow-wrap{display:block;} .avia-menu-fx .avia-arrow-wrap .avia-arrow{top:10px;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:0;} .main_menu .avia-bullet{display:none;} .avia-bullet{display:block;position:absolute;height:0;width:0;top:51%;margin-top:-3px;left:-3px;border-top:3px solid transparent!important;border-bottom:3px solid transparent!important;border-left:3px solid green;} .avia-arrow{height:10px;width:10px;position:absolute;top:-6px;left:50%;margin-left:-5px;-webkit-transform:rotate(45deg);transform:rotate(45deg);border-width:1px;border-style:solid;visibility:hidden;} .avia-menu-fx,#advanced_menu_toggle{-webkit-transition:all 0.3s ease-out;transition:all 0.3s ease-out;} .main_menu a{-webkit-transition:color 0.15s ease-out;transition:color 0.15s ease-out;-webkit-transition:background 0.15s ease-out;transition:background 0.15s ease-out;} @media only screen and (min-width: 768px) and (max-width: 989px){.responsive .main_menu ul:first-child > li > a{padding:0 10px;} .responsive .logo{float:left;} .responsive .logo img{margin:0;} .responsive .av_mobile_menu_tablet .main_menu .avia-menu{display:none;} } @media only screen and (max-width: 767px){.responsive #header_main .inner-container,.responsive .main_menu{position:static;} .responsive #top .logo{position:static;display:table;height:80px!important;float:none;padding:0;border:none;width:80%;} .responsive .logo a{display:table-cell;vertical-align:middle;} .responsive .logo img{height:auto!important;width:auto;max-width:100%;display:block;max-height:80px;} .responsive #header_main .container{height:auto!important;} .responsive .logo img{margin:0;} } #advanced_menu_toggle{position:absolute;border-radius:2px;height:46px;width:46px;line-height:46px;text-decoration:none;text-align:center;right:0;top:50%;margin-top:-23px;z-index:10000;border-style:solid;border-width:1px;font-size:30px;display:none;} @media only screen and (max-width: 989px){.responsive.html_mobile_menu_tablet .main_menu .avia-menu{display:none;} .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle{display:block;} } @media only screen and (max-width: 767px){.main_menu .avia-menu{display:none;} .container #advanced_menu_toggle{display:none;} } } @media print{a,strong{color:black!important;} a{text-decoration:underline;} .container{width:100%;} .container{width:100%;margin:0 auto;} #header_main{border-bottom:0;} nav{display:none;} } @media all{::selection{background-color:#002663;color:#ffffff;} .header_color div,.header_color nav,.header_color span,.header_color a,.header_color img,.header_color strong,.header_color ul,.header_color li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} #advanced_menu_toggle{background-color:#fecf00;color:#1a1346;border-color:#1a1346;} .avia_desktop #advanced_menu_toggle:hover{background-color:#1a1346;color:#ffffff;border-color:#1a1346;} .header_color .avia-arrow{background-color:#fecf00;} .header_color .avia-bullet{border-color:#1a1346;} #top .header_color a:hover .avia-bullet{border-color:#1a1346;} .container{width:100%;} .responsive .container{max-width:1260px;} #top #header .av-main-nav > li > a{font-size:14px;} } @media all{.WCAG-2-A{display:none!important;} @media (max-width: 767px){::-webkit-scrollbar{-webkit-appearance:none;} ::-webkit-scrollbar-thumb{background-color:rgba(0, 0, 0, .5);border-radius:10px;} ::-webkit-scrollbar-track{border-radius:10px;background-color:#ffffff;} } } @media all{*:focus{outline:1px dotted #808080!important;outline-offset:-2px!important;} .header_color .main_menu ul:first-child>li>a{color:#1a1446;font-family:'roboto-bold';font-size:16px!important;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:13px;} .header_color .main_menu ul:first-child>li>a:hover{background:rgba(255, 255, 255, 0.8)!important;} .menu-item-has-children:hover{background:rgba(255, 255, 255, 0.8);} .main_menu .avia-menu-fx{display:none;} .main_menu .current_page_item a .avia-menu-text{border-bottom:1px solid #1a1446;padding-bottom:6px;} .main_menu .sub-menu,.main_menu .sub-menu li a{background-color:rgba(255, 255, 255, 0.7)!important;border:0;font-size:14px!important;font-family:'roboto-bold'!important;} .main_menu .sub-menu li a:hover{background-color:#e8e8e8!important;} .main_menu li.dropdown_ul_available>a{padding-right:30px!important;} .main_menu li.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:12px;} .main_menu li.dropdown_ul_available>a:hover::after{} #header_main{border:none;background-color:#ffd000;} .logo img{width:250px!important;margin-top:10px;} @media screen and (max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}