We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Enable the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. Assist in customizing analytic solutions to specific client needs. Work on all components of projects considered low to moderate complexity and smaller components of complex projects. Participate in cross functional working groups. Telecommuting permitted up to 60%. Employer will accept a Master's degree (or foreign equivalent) in Statistics, Data Science, Statistical Science or related field. In the alternative, the employer will accept a Bachelor's degree (or foreign equivalent) in Statistics, Data Science, Statistical Science or related field and one (1) year of experience in the job offered or in an Analyst I, Data Science-related occupation. Position requires demonstrable experience in the following, which can be gained in a professional or academic setting: Demonstrating strong analytical skills with solid understanding of statistics and predictive modeling concepts and techniques as applied to insurance operations. Demonstrating an understanding of internal and external data sources, their dependencies, and appropriate uses for each for insurance operations. Demonstrating experience with statistical software packages (R, SAS, Python, and Emblem) to facilitate data gathering and preparation and building of predictive models. Building predictive models, including exploratory data analysis, appropriate data partitioning, selecting appropriate response variable, understanding of appropriateness and tradeoffs of possible model forms, feature engineering, feature selection, model tuning and fit, and model assessment. Working with insurance operations and the procedures of Financial, Underwriting, Claims, Statistical, Information Technology, Legal, and Sales departments. Demonstrating experience with exchanging ideas and conveying complex information clearly and concisely, including verbally, in writing, and via presentation to key stakeholders. Collaborating with partner teams to implement predictive models, including supporting material and responding to Department of Insurance. Domestic travel required up to 10%. Telecommuting permitted up to 60%.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505857813", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505856966, "name": "Claims Resolution Specialist, Appraisal", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1754349240, "t_create": 1754070780, "ats_job_id": "71555", "display_job_id": "2025-71555", "type": "ATS", "id_locale": "2025-71555-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Problem Solver: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. Specialty appraisal will also support our auto appraisal teams as needed based on claims volume. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages and assist Specialty Appraisal leadership in addressing agency escalations and PST/DOI complaints. Using multiple software systems and claims best practices, you will prepare itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. You will complete auto body shop, independent re-inspections, and supplements as warranted to verify damage or confirm repairs are completed. You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation. May be responsible for handling classic and antique automobile claims. May be called upon for catastrophe claim handling. An engaging, outgoing personality, a passion for helping customers, and demonstrated ability to effectively communicate in both written and verbal form. Extensive knowledge of automobile parts and repair techniques, terminology and vehicle construction. Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc. Requires strong negotiation, analytical, decision-making, organizational and computer skills, as well as the ability to work with multi-faceted systems. A Bachelor's degree or equivalent experience and 3-5 years of directly related experience. Auto Damage Appraisal Licensing and certification are required. For car custodians, a valid driver's license is required. Varying conditions may be encountered while inspecting vehicles. Must be able to work outside in inclement weather conditions and drive substantial distances. While performing the duties of this job, the employee will be required to complete inspections of damaged vehicles which will include but not be limited to inspecting the underside of and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505856966", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505855929, "name": "Licensed Gold Customer Service Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1754328240, "t_create": 1754065740, "ats_job_id": "71552", "display_job_id": "2025-71552", "type": "ATS", "id_locale": "2025-71552-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505855929", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505847829, "name": "Associate Director, Alignment, GRS", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1754330340, "t_create": 1753993560, "ats_job_id": "71542", "display_job_id": "2025-71542", "type": "ATS", "id_locale": "2025-71542-en", "job_description": "Support the development of executive presentations for GRS and Office of the CFO. Manage, set, and coordinate the engagement mechanisms (e.g., cadences, workshops, offsites) for the Office of the CFO communities to help the GRS CFO effectively manage across the organization. Facilitate prioritization and resource assignment for Office of the CFO work requests. Collaborate closely with peers in Office of the CFO to coordinate resourcing for cross-functional initiatives. Assist with components of the Office of the CFO monthly budget process, as required. Manage junior members of the team to deliver tactical execution (i.e. L&D Initiatives, Factbook), as needed Strong knowledge of project management principles and concepts. Strong ability to manage all aspects of the project management life cycle. Proficient with project management tools. Project management certification strongly preferred. Displays strong communication, organizational, analytical, critical thinking, and team building skills. Advanced presentation, influencing, and relationship management skills. Strong business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. Minimum of 8 years of relevant experience to include project management work.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505847829", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505846996, "name": "Quality Assurance Associate - Medical Bill Review", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3026-GRS-North America-US", "t_update": 1754332620, "t_create": 1753989600, "ats_job_id": "71540", "display_job_id": "2025-71540", "type": "ATS", "id_locale": "2025-71540-en", "job_description": "Review medical bills and administrative tasks per standard work. Evaluate medical bills and administrative tasks by comparing them to predefined best practices and assessing the correctness and completeness of the information provided. Provide support for internal audits and focus audit requests to support various stakeholders. Assist in identifying areas for training development and automation. Participate in Quality Assurance Calibration sessions. Conduct periodic audit reviews to ensure compliance with department protocols. Assist with the development and/or refinement of standard work, including Pathway Rules and Inkling instructions. Effectively communicate complex medical bill review situations to a variety of stakeholders with different backgrounds to achieve desired communication/outcome, and other duties assigned. Associates degree or equivalent training 3 years experience required, with 1-2 years Quality assurance or related insurance experience. Must possess strong interpersonal and persuasive skills in order to communicate effectively. Insurance licenses may be required. Insurance product, policy, systems, claims and coverage knowledge preferred. Strong oral and written communications skills are required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505846996", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618505846992, "name": "Lead Accountant - Rotational Program", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1754334420, "t_create": 1753988700, "ats_job_id": "71538", "display_job_id": "2025-71538", "type": "ATS", "id_locale": "2025-71538-en", "job_description": "Responsible for the thorough execution of book close and financial reporting processes and development of financial plans and analyzes and reports in a deadline focused environment via a defined rotational schedule across the Comptroller Group. Lead and deliver rotation-based assignments within the Comptroller Group to support the accurate and timely completion of monthly, quarterly and annual book close cycles and development of accurate budgets and financial plans through effective planning, monitoring, and troubleshooting. Based on the needs of each assignment, you will perform complex accounting activities and analyses, create financial statement schedules and management reports, on-going financial forecasts and models using advanced technical knowledge to support business decision making and document internal control procedures to ensure accurate and timely financial reporting. Encouraged to make recommendations for enhancements to Comptroller Group processes and associated financial systems and participate in their implementation. Continually assesses the business value and efficiency of the work performed, identifying and implementing improvements. Initiates and/or lead increasingly complex department projects and continuous improvement activities based on visibility and experience across the Comptroller organization. Cultivates an environment focused on development by supporting teammates' strengths and sharing knowledge through training or reviewing their work. Bachelor's degree (Accounting or Finance) required. CPA or advanced degree in Accounting preferred. Minimum of 5 years of accounting or finance experience. Must demonstrate attention to detail in a fast-paced work environment and the ability to adapt quickly to changing conditions to achieve results. Communicates well with own team and across organizational boundaries to create alignment and ensure the successful completion of shared goals. Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail. Possesses a solid understanding of accounting principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505846992", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505842338, "name": "Analyst, Data Mgmt & Analytics - Liberty Mutual Investments", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Investments", "business_unit": "3022-Liberty Mutual Investments (LMI)-US", "t_update": 1753993800, "t_create": 1753972440, "ats_job_id": "71530", "display_job_id": "2025-71530", "type": "ATS", "id_locale": "2025-71530-en", "job_description": "Oversee the daily management of security reference data, ensuring its accuracy, completeness, and consistency across investment systems. Proactively research and resolve data variances, implement governance decisions, and ensure completeness in data Monitor data inputs, manage variances/exceptions, and ensure timely updates via the EDM tool. Develop and execute quality control queries and reports to enforce compliance with data standards and governance policies. Work collaboratively with team members to identify and resolve data processing challenges, ensuring smooth and efficient workflows. Partner with governance teams to align operational processes with data management best practices. Support continuous improvement initiatives by refining data entry processes and contributing to the development of control mechanisms. Adapt data systems and workflows to support new and evolving investment strategies. Bachelor's degree in Business, Finance, Information Systems, or a related field (or equivalent work experience). 5+ years of experience in Investment Operations, Fund Accounting, or a related field. Strong working knowledge across multiple asset classes and financial instruments. Excellent analytical and problem-solving skills with a high attention to detail. Strong communication and organizational skills with the ability to manage multiple tasks in a fast-paced environment. Ability to work independently as well as in a collaborative team environment. Experience working with Markit EDM platform (preferred). Familiarity with Security Master applications and major data vendors such as Bloomberg, ICE, Refinitiv, and Markit. Advanced Excel skills and proficiency with investment tools such as Bloomberg, Intex, BlackRock Aladdin, Markit EDM, and SimCorp Dimension.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505842338", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505841201, "name": "Manager, Engineering", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1754325540, "t_create": 1753967820, "ats_job_id": "71526", "display_job_id": "2025-71526", "type": "ATS", "id_locale": "2025-71526-en", "job_description": "Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Ensures application or portfolio of platforms are enhanced and maintained to meet business functional needs. In partnership with Product Owner, identifies key performance indicators to measure success of work product. Lead efforts to evaluate, select and implement new technologies Responsible for the end-to-end engineering processes used to deliver applications into production Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns the work of the team toward the shared goals for the product. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Hires talent and facilitates or provides mentoring experiences. Provides relevant technical coaching and support team members. What You Will Need Proven success implementing large scale application development Deep understanding of business domain as well as the application ecosystems they depend upon Objective decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action Takes Initiative and demonstrates creativity in solving problems and innovation Ability to balance multiple assignments distributed across multiple teams Clearly able to connect how product outcomes interrelate and have a strategic impact Ability to build and maintain a network of contacts 10+ years of hands-on development and/or solutions engineering experience 3+ years of leadership experience managing a large team comprised of multiple agile teams Strong understanding of cloud infrastructure concepts, platforms, and technologies Strong understanding of CI/CD, Release Management, and Configuration Management processes and tooling Strong understanding of the Software Development Lifecycle (SDLC) Excellent verbal/written communication skills, with the ability to effectively communicate to technical and non-technical audience Experience with planning, budgeting, establishing and communicating roadmaps Excellent problem-solving skills, proactive, and ability to thrive in an uncertain environment Bachelor's degree in computer science, Information Systems, or equivalent education or work experience Preferred - Recent hands-on experience with developing or designing software solutions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505841201", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618505832523, "name": "Legal Office Manager", "location": "Southfield, Michigan, United States", "locations": ["Southfield, Michigan, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1753992600, "t_create": 1753910700, "ats_job_id": "71518", "display_job_id": "2025-71518", "type": "ATS", "id_locale": "2025-71518-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505832523", "isPrivate": false, "latlongs": "42.4733688,-83.2218731"}, {"id": 618505828808, "name": "Personal Lines Territory Manager", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1754336520, "t_create": 1753887660, "ats_job_id": "71511", "display_job_id": "2025-71511", "type": "ATS", "id_locale": "2025-71511-en", "job_description": "Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizes territory performance. Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support. Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. Provides guidance on agency initiatives and contributes ideas for continuous improvement. Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency. Knowledge of company services, products, marketing techniques/principles and insurance industry trends. Exposure of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills. Must be licensed by the state if required. 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