We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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customer calls offering solutions to agent and customer questions and taking the opportunity to educate agents and customers on products and services. Present new products and services to Safeco's agents and customers Research policy, coverage and eligibility provisions related to unique circumstances Perform all responsibilities to achieve individual goals on quality, time and client satisfaction results Resolves escalated calls. Stays updated on and properly executes upon newsflashes, new workflows and processes Participate as subject matter expert on project teams impacting the contact center (processes, systems, programs, etc) Mentor and coach more inexperienced reps on skills and site workflows. Provide leadership by participation in site programs or contests, facilitating stand up meetings, teaching sections of new hire training, etc Associates degree in a business related field preferred and a minimum of 2 year as an Agent CSR or a minimum of 4 years external insurance customer service work experience is required. Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment. Ability to review, record and organize written data from a variety of sources with no pre-established format. Excellent oral, written, interpersonal and influencing communication skills, and the capacity to multi-task in a structured work environment, are required. Ability to handle confidential and proprietary information is critical. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft office tools is necessary. Must have a clear understanding of the organization's policies, standards and procedures to guide customer interactions.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503449863", "isPrivate": false, "latlongs": "21.3098845,-157.8581401"}, {"id": 618503448840, "name": "Auto Claims Resolution Representative Hybrid Schedule", "location": "Columbus, Ohio, United States", "locations": ["Columbus, Ohio, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1743802140, "t_create": 1743790500, "ats_job_id": "69607", "display_job_id": "2025-69607", "type": "ATS", "id_locale": "2025-69607-en", "job_description": "Training is a critical component to your success and that success starts with reliable attendance. An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503448840", "isPrivate": false, "latlongs": "39.9611755,-82.99879419999999"}, {"id": 618503444474, "name": "Principal Software Engineer", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1743779520, "t_create": 1743779460, "ats_job_id": "69598", "display_job_id": "2025-69598", "type": "ATS", "id_locale": "2025-69598-en", "job_description": "Collaborate and work side-by-side with business colleagues and interact with customers to address their technical challenges and ensure quality through collaborative, test- and behavior-driven development. Work to come up with outside-the-box solutions to solve complex problems that often require innovative, creative approaches. Provide 24x7 on-call production support on a rotational basis with the team. Telecommuting permitted up to 60%. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Technology, Computer Information Systems, Mechanical Engineering or related field and eight (8) years of experience in the job offered or in a Principal Software Engineer-related occupation. Front-end Web Development using React (JavaScript and TypeScript), HTML, and CSS. Utilizing REST, micro services for data retrieval and modifications. Apollo GraphQL utilizing Federated Subgraph. Functional and System Integration testing. Working in an Agile environment utilizing Scrum. CI/CD tools including Bamboo. DevOps tools including Git version control and Observability tools including Splunk and Datadog. Travel required up to 10%. Telecommuting permitted up to 60%.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503444474", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618503408156, "name": "Senior Analyst, Advanced Analytics", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1743799800, "t_create": 1743706560, "ats_job_id": "69580", "display_job_id": "2025-69580", "type": "ATS", "id_locale": "2025-69580-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Insights & Solutions The creative problem solvers in Liberty Mutual's Insights & Solutions group harness the power of data, analytics and technology to develop innovative solutions that drive our US Retail Markets business forward and support a high-performing culture. This group brings together highly talented thinkers and doers ready to challenge the status quo and make an impact. As a member of this cross-functional group, you'll collaborate with teams across Liberty Mutual to deliver analysis that unlocks insights and sparks new, better ways of working. The Insights & Solutions team provides critical analysis through five functional groups within US Retail Markets: Distribution, Marketing & Experience Insights & Solutions Data Office Claims & Service, Insights & Solutions Knowledge & Development Solutions Data Science Claims & Service, Insights & Solutions The Claims & Service, Insights & Solutions team at Liberty Mutual provides valuable insights that enhance our claims processes and elevate our customer service. This team of creative problem solvers uses data to drive meaningful change and inform decisions that improve operations and the customer experience. Join us and be part of an ambitious team helping to redefine the future of claims and service at Liberty Mutual. The Claims & Service Insights & Solutions team provides critical insight across four key areas of expertise: Advanced analytics Process improvement Workforce forecasting and management Operations and enablement Are you a creative problem solver with a passion for data and analytics? Liberty Mutual's Insights & Solutions group is looking for talented thinkers and doers to develop innovative solutions that propel our US Retail Markets business forward. We're not just about crunching numbers?we're about driving change, challenging the status quo, and making a lasting impact. If you're ready to collaborate across teams and deliver insights that transform the way we work, we'd love to meet you. Join us and be part of a high-performing culture that values collaboration, innovation, and results. Level of position offered will be based on skills and experience at manager discretion. This role may have in-office requirements based on candidate location. About the Role: Auto Physical Damage (APD) Claims Analytics team within the USRM Insights & Solutions group is searching for a highly motivated analyst to join our ranks. In this role, you'll harness your advanced technical skills to analyze data and provide actionable insights to our USRM Claims organization, directly influencing key business decisions. The ideal candidate will possess advanced technical skills necessary to procure and manipulate data, critical thinking and analytical skills necessary to identify trends and draw conclusions from that data, and the communication/influencing skills necessary to bring those conclusions to life. In this role, you will: Develops analyses based on complex data for Auto Physical Damage (APD) claims and related functional areas. Quantifies the competitive performance of the business, evaluates potential operational changes, and designs new approaches and methodologies to solve business problems or improve analytical efficiency. Produces meaningful observations and recommendations through synthesizing data from internal and external sources. Utilizes advanced statistical techniques. May regularly utilize, update and adapt predictive modeling tools and/or focus on the application of the tools. Leads own work stream and may manage research projects of moderate to high complexity to uncover operational insights for the APD Claims organization. Conducts modeling/analytical work which directly impacts profitability, growth, and/or customer satisfaction outcomes that empower our APD OneTeam partners. Presents findings / recommendations and leads discussions with senior leadership (VP/SVP) at the department or functional level. Serves as a resource to less experienced analysts. Qualifications Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required. Mathematics, Economics, Statistics or other quantitative field are preferred fields of study. Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques. Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem). Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Analyzes and reports on Comparion's lead buying initiatives and makes recommendations for optimizing programs Evaluates Comparion programs to recommend improvements to both functionality and economics Owns modeling and updating various optimization analyses including Lifetime Value models by channel and product to understand underlying economics, helping drive program direction and improvements Supports multiple projects, while providing technical and analytical assessments of challenges facing the business. Presents findings / recommendations which impact profitability, growth, and/or customer satisfaction. Bachelor's Degree plus 2-4 years of experience, or Master's Degree with no professional experience, or equivalent. Proficient in Excel, PowerPoint, and statistical software packages (SAS, Emblem). Must have good planning, analytical, decision-making and communication skills. Knowledge of data sources, tools and common statistical principals. Understanding of intricacies of business supported is helpful. Understands how actions tie to systems capabilities and flow through to our financials/business drivers. Ability to learn how to build simple tools and queries for others to use.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503365022", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503357143, "name": "Sales Representative, Inbound, Remote", "location": "Jacksonville, Florida, United States", "locations": ["Jacksonville, Florida, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1743709380, "t_create": 1743629220, "ats_job_id": "69562", "display_job_id": "2025-69562", "type": "ATS", "id_locale": "2025-69562-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503357143", "isPrivate": false, "latlongs": "30.3321838,-81.65565099999999"}, {"id": 618503354975, "name": "Associate Gold Customer Service Representive", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1743795600, "t_create": 1743621240, "ats_job_id": "69559", "display_job_id": "2025-69559", "type": "ATS", "id_locale": "2025-69559-en", "job_description": "Helps customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business. Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products and services. Upholds our customer care standards by achieving individual goals on call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Maintains and tracks accurate data in various computer systems. Associate`s degree in a business related field or equivalent training required. Minimum of 6 months related work experience required, Customer service experience preferred. Ability to review, record and organize written data from a variety of sources with no pre-established format. Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment are required. Ability to handle confidential and proprietary information is critical. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft office tools is necessary. Must have a clear understanding of the organization`s policies, standards and procedures to guide customer interactions. Appropriate licenses up hiring/training, along with passing Proficiency Assessments is required. Our Gold team plays an essential role in delivering #peaceofmind to our customers and agents, and we look forward in having you join us to help achieve our goals together.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503354975", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503354021, "name": "Director, User Research", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Digital Customer Experience", "business_unit": "3029-USRM-Experience & Strategy-US", "t_update": 1743791580, "t_create": 1743612300, "ats_job_id": "69552", "display_job_id": "2025-69552", "type": "ATS", "id_locale": "2025-69552-en", "job_description": "Working alongside a blend of user and market researchers, you will collaborate closely with cross-functional teams including UX, Product, Process, and Technology to advocate for the user while aligning with business objectives. Lead Adjuster Claims Experience Team which includes managing stakeholders, prioritizing work utilizing the USRM business priorities, supporting the growth and development of two other UX Researchers, focused heavily on Lumen. Spearhead custom, unique and highly complex research initiatives to inform our claims experience strategy, directly impacting user satisfaction and driving business outcomes. Champion our end-users by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. 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.html_header_searchicon_disabled #top .av_header_border_disabled.av_bottom_nav_disabled .main_menu .menu>li:last-child>a .avia-menu-fx{padding-right:13px;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;} div .logo{float:left;position:absolute;left:0;z-index:1;} .logo,.logo a{overflow:hidden;position:relative;display:block;height:100%;} .logo img{padding:0;display:block;width:auto;height:auto;max-height:100%;image-rendering:auto;position:relative;z-index:2;height:100%;height:auto;-webkit-transition:opacity 0.4s ease-in-out;transition:opacity 0.4s ease-in-out;} .main_menu{clear:none;position:absolute;z-index:100;line-height:30px;height:100%;margin:0;right:0;} .av-main-nav-wrap{float:left;position:relative;z-index:3;} .av-main-nav-wrap ul{margin:0;padding:0;} .av-main-nav ul{display:none;margin-left:0;left:0;position:absolute;top:100%;width:208px;z-index:2;padding:0;box-shadow:0 8px 15px rgba(0, 0, 0, 0.1);margin-top:-1px;} .av-main-nav ul li{margin:0;padding:0;width:100%;} .av-main-nav ul li a{border-right-style:solid;border-right-width:1px;border-left-style:solid;border-left-width:1px;} .av-main-nav ul li:last-child > a{border-bottom-style:solid;border-bottom-width:1px;} .av-main-nav li{float:left;position:relative;z-index:20;} .av-main-nav li:hover{z-index:100;} .av-main-nav > li > ul{border-top-width:2px;border-top-style:solid;} .av-main-nav > li{line-height:30px;} .av-main-nav li a{max-width:none;} .av-main-nav > li > a{display:block;text-decoration:none;padding:0 13px;font-weight:normal;font-size:12px;font-weight:600;font-size:13px;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} .av-main-nav > li > a{-webkit-transition:none;transition:none;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} #top .av-main-nav ul a{width:100%;height:auto;float:left;text-align:left;line-height:23px;padding:8px 15px;font-size:12px;min-height:23px;max-width:none;text-decoration:none;font-family:inherit;} #top .av-main-nav ul ul{left:-207px;top:0px;margin:0;border-top-style:solid;border-top-width:1px;padding-top:0px;} .av-main-nav li:hover ul ul{display:none;} #top .av-main-nav li:hover > ul{display:block;} .avia-menu-fx{position:absolute;bottom:-1px;height:2px;z-index:10;width:100%;left:0;opacity:0;visibility:hidden;} .av-main-nav li:hover .avia-menu-fx,.current-menu-item > a > .avia-menu-fx{opacity:1;visibility:visible;} .avia-menu-fx .avia-arrow-wrap{height:10px;width:10px;position:absolute;top:-10px;left:50%;margin-left:-5px;overflow:hidden;display:none;visibility:hidden;} .current-menu-item>a>.avia-menu-fx>.avia-arrow-wrap,.current_page_item>a>.avia-menu-fx>.avia-arrow-wrap{display:block;} .avia-menu-fx .avia-arrow-wrap .avia-arrow{top:10px;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:0;} .main_menu .avia-bullet{display:none;} .avia-bullet{display:block;position:absolute;height:0;width:0;top:51%;margin-top:-3px;left:-3px;border-top:3px solid transparent!important;border-bottom:3px solid transparent!important;border-left:3px solid green;} .avia-arrow{height:10px;width:10px;position:absolute;top:-6px;left:50%;margin-left:-5px;-webkit-transform:rotate(45deg);transform:rotate(45deg);border-width:1px;border-style:solid;visibility:hidden;} .avia-menu-fx,#advanced_menu_toggle{-webkit-transition:all 0.3s ease-out;transition:all 0.3s ease-out;} .main_menu a{-webkit-transition:color 0.15s ease-out;transition:color 0.15s ease-out;-webkit-transition:background 0.15s ease-out;transition:background 0.15s ease-out;} @media only screen and (min-width: 768px) and (max-width: 989px){.responsive .main_menu ul:first-child > li > a{padding:0 10px;} .responsive .logo{float:left;} .responsive .logo img{margin:0;} .responsive .av_mobile_menu_tablet .main_menu .avia-menu{display:none;} } @media only screen and (max-width: 767px){.responsive #header_main .inner-container,.responsive .main_menu{position:static;} .responsive #top .logo{position:static;display:table;height:80px!important;float:none;padding:0;border:none;width:80%;} .responsive .logo a{display:table-cell;vertical-align:middle;} .responsive .logo img{height:auto!important;width:auto;max-width:100%;display:block;max-height:80px;} .responsive #header_main .container{height:auto!important;} .responsive .logo img{margin:0;} } #advanced_menu_toggle{position:absolute;border-radius:2px;height:46px;width:46px;line-height:46px;text-decoration:none;text-align:center;right:0;top:50%;margin-top:-23px;z-index:10000;border-style:solid;border-width:1px;font-size:30px;display:none;} @media only screen and (max-width: 989px){.responsive.html_mobile_menu_tablet .main_menu .avia-menu{display:none;} .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle{display:block;} } @media only screen and (max-width: 767px){.main_menu .avia-menu{display:none;} .container #advanced_menu_toggle{display:none;} } } @media print{a,strong{color:black!important;} a{text-decoration:underline;} .container{width:100%;} .container{width:100%;margin:0 auto;} #header_main{border-bottom:0;} nav{display:none;} } @media all{::selection{background-color:#002663;color:#ffffff;} .header_color div,.header_color nav,.header_color span,.header_color a,.header_color img,.header_color strong,.header_color ul,.header_color li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} #advanced_menu_toggle{background-color:#fecf00;color:#1a1346;border-color:#1a1346;} .avia_desktop #advanced_menu_toggle:hover{background-color:#1a1346;color:#ffffff;border-color:#1a1346;} .header_color .avia-arrow{background-color:#fecf00;} .header_color .avia-bullet{border-color:#1a1346;} #top .header_color a:hover .avia-bullet{border-color:#1a1346;} .container{width:100%;} .responsive .container{max-width:1260px;} #top #header .av-main-nav > li > a{font-size:14px;} } @media all{.WCAG-2-A{display:none!important;} @media (max-width: 767px){::-webkit-scrollbar{-webkit-appearance:none;} ::-webkit-scrollbar-thumb{background-color:rgba(0, 0, 0, .5);border-radius:10px;} ::-webkit-scrollbar-track{border-radius:10px;background-color:#ffffff;} } } @media all{*:focus{outline:1px dotted #808080!important;outline-offset:-2px!important;} .header_color .main_menu ul:first-child>li>a{color:#1a1446;font-family:'roboto-bold';font-size:16px!important;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:13px;} .header_color .main_menu ul:first-child>li>a:hover{background:rgba(255, 255, 255, 0.8)!important;} .menu-item-has-children:hover{background:rgba(255, 255, 255, 0.8);} .main_menu .avia-menu-fx{display:none;} .main_menu .current_page_item a .avia-menu-text{border-bottom:1px solid #1a1446;padding-bottom:6px;} .main_menu .sub-menu,.main_menu .sub-menu li a{background-color:rgba(255, 255, 255, 0.7)!important;border:0;font-size:14px!important;font-family:'roboto-bold'!important;} .main_menu .sub-menu li a:hover{background-color:#e8e8e8!important;} .main_menu li.dropdown_ul_available>a{padding-right:30px!important;} .main_menu li.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:12px;} .main_menu li.dropdown_ul_available>a:hover::after{} #header_main{border:none;background-color:#ffd000;} .logo img{width:250px!important;margin-top:10px;} @media screen and (max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}