We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. 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Anaplan Certified Model Builder strongly preferred. Minimum 5+ years specifically building scalable and maintainable Anaplan models. Demonstrated experience writing optimized Anaplan formulas and ensuring model performance and governance. Experience collaborating with different business stakeholders to translate needs to actionable technical specifications. Experience designing and implementing integrations between Anaplan and other enterprise systems (EPR, CRM, data warehouses). Experience acting as a technical advisor/coach on complex Anaplan issues. Communicating complex Anaplan issues to non-technical partners. Business operations, objectives and strategies, global business and technology trends and the financial services industry. Familiarity with Financial concepts and Investment concepts strongly preferred. 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Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. 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Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information. Holds authority and assists in managing complex accounts and handling referrals from underwriting teams as needed. Serves as a liaison between Underwriting and support functions such as Claims, Legal, Product/Underwriting Strategy, and the Office of Underwriting. Assists in the creation, review, evaluation, cascade and recommended modifications to underwriting guidelines. Leads monthly renewal huddles and new business roundtables to facilitate topline growth while fostering staff development in areas of critical thinking, technical acumen and solution orientation. Provides significant input to the development of product capabilities, services, and geographic focus. Communicates with other product line leaders to provide high level customer service. Reviews and helps to negotiate policy terms and conditions. Assists other members of the business including Underwriters, Account Analysts and Regional Managers in product line and/or technical knowledge and development. Performs related duties as requested to include market/broker/insured engagement, report preparation, presentations, and special projects to assist in ensuring the success of the various product lines. Shares all aspects related to the bottom-line performance of the various product lines. Degree in Business or equivalent typically required A minimum of 10 years progressive underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred CPCU or professional insurance designation preferred Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506222890", "isPrivate": false, "latlongs": "33.748752,-84.38768449999999"}, {"id": 618513557893, "name": "Senior Claims Representative - Commercial Claims Auto Physical Damage Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1765383540, "t_create": 1758805200, "ats_job_id": "72413", "display_job_id": "2025-72413", "type": "ATS", "id_locale": "2025-72413-en", "job_description": "Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits. Writes simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations. Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. 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Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Portfolio Management: Manages a large and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team. Demonstrate a high level of knowledge of insurance products/coverage, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing/selling techniques, regulatory environment and reinsurance; advanced - level knowledge of underwriting, pricing, risk selection and territory management. Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals and solve complex problems. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513891841", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618513899499, "name": "Senior Claims Representative - Rideshare Commercial Claims Auto Physical Damage Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1765540320, "t_create": 1761242280, "ats_job_id": "72818", "display_job_id": "2025-72818", "type": "ATS", "id_locale": "2025-72818-en", "job_description": "Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits. Writes simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations. Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. Bachelor's Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. 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Architect and implement modern front-end experiences (Angular/TypeScript) and robust backend services (Java, Spring Boot, REST). Drive cloud-native designs and integrations across our preferred cloud platforms. Build and maintain automated test suites (unit, integration, system, regression) and champion testability. Improve speed-to-market by identifying and delivering pragmatic short-term solutions while building scalable, long-term architecture. Own and optimize CI/CD pipelines, development tooling and release practices. Apply AI/ML tools and practices where they add business value; be comfortable experimenting and iterating with new techniques. Mentor and grow junior engineers, foster healthy engineering practices, and collaborate closely with Product Owners, Scrum Masters and QA. Proactively identify technical debt and propose solutions to reduce risk and increase Bachelor's or master's degree in a technical or business discipline, or equivalent experience. 5-7 years of professional software development experience (flexible for exceptional candidates). Strong expertise in front-end frameworks (Angular preferred; knowledge of React or Vue a plus) and TypeScript. Solid experience building backend services in Java (Spring Boot) and designing RESTful APIs. Practical cloud experience (AWS) and familiarity with cloud architecture patterns. Proven experience with automated testing strategies and CI/CD tooling. Comfortable with Agile practices (Scrum, Kanban) and collaborating on cross-functional teams. Excellent communicator, proactive problem-solver, and a collaborative leader who mentors others. 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Establish and enforce development standards and best practices (modeling patterns, DAX optimization, Power Query/M transformations). Partner with data engineering and analytics teams to translate business requirements into robust, maintainable BI solutions. Lead enablement initiatives: create training programs, documentation, and hands\u2011on workshops tailored to both developers and end users. Mentor teams on Power BI development, governance, administration, and deployment pipelines; help shape an Analytics Center of Excellence. Implement governance and security in Power BI Service (workspace design, role\u2011based access, refresh scheduling, gateway management). Track and evangelize new features (Fabric, Copilot, Direct Lake, field parameters, dynamic M) to improve capabilities and adoption. Design, build, and maintain advanced Power BI reports, dashboards, semantic models, and dataflows that deliver actionable insights. 5+ years of professional experience in Power BI development and administration, with a track record of shipping high\u2011quality solutions. Expert\u2011level DAX for complex measures and calculations; strong Power Query/M for robust transformations and ETL. Solid data modeling skills (star and snowflake schemas) and SQL proficiency for relational sources. Hands\u2011on familiarity with Power BI Service (workspaces, dataflows, paginated reports, refresh and gateways). Experience integrating with Azure data services (e.g., Azure SQL Database, Azure Analysis Services, Azure Data Factory) is a plus. Knowledge of Python or R for advanced analytics, scripting, or custom visuals. Experience with BI governance and deployment pipelines (Power BI Deployment Pipelines, ALM). Proven ability to design and deliver training, workshops, and enablement materials. 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