We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Supports multiple branch offices` communication of metrics by updating and organizing routine information for inclusion in huddle boards. Prepares charts, graphs, or other presentations of varying complexity. Identifies data trends or potential issues requiring additional analysis. Runs key performance indicator data using Excel, Microstrategy, and other Company systems and communicates results to appropriate stakeholders via various mediums (e-mail, newsletters, PowerPoint, etc.). Makes suggestions to improve the value and efficiency of the work. Supports Region and Branch Sales Promotion events including local contests, coordination of best practices, and the coordination of manager led sales training events. Provides support to compliance-related work, including application compliance, data accuracy, binder control and other compliance related controls as needed by sales manager. 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Develops and deploys region tactics to achieve critical operational objectives. Analyzes key performance indicators to analyze business flow, identify opportunities and inform region strategies. Overall, the Field Operations Consultant manages projects to include those considered complex in nature with function-wide impact. (e.g., strategically important, technical in nature, large budget, 12-month timeframe, etc.). Works with various national and regional groups to ensure field alignment with national distribution organization and with cross-functional areas such as underwriting and finance. Supports the regional Field Executive in the development of region and state strategies, including opportunity identification, tactical planning, deployment and results monitoring. Manages region agency compensation strategy, including agency profit sharing, promotions and commissions, managing results vs. plan, process execution exceptions. Owns report development for reports/dashboards of high complexity (e.g. many different data sources, varying date ranges, one-to-many relationships, high data manipulation, varying data displays, etc.). Reports involve a more advanced level of logic. May use queries, macros & basic SQL. Leads development of regional advisory councils. Works with local leadership to establish agendas, secure meeting space and speakers, and assure appropriate travel and accommodations for all attendees. Leads development for internal meetings. Assures organized and standardized agency reviews aligned with business lines / personal lines expectations on agency selection, key discussion points, and action plans. Attends agency reviews, summarizes next steps and monitors execution. Supports region leadership in premium and budget planning and monitoring. Leads the region agency advisory council process and internal team meetings for both the Regional Field Executive and the Region Directors and Regional Operations Manager within the region. Undergraduate degree or equivalent experience required; Masters preferred A minimum of 7 years of experience in the insurance industry, including regular interaction with agents and brokers Strong knowledge of agency management strategies and project management principles and concepts, with proven ability to apply to complex, function-wide project and implement business process changes Displays strong research, problem solving, analytical, and critical thinking skills Advanced business operations knowledge to include understanding the function's value chain and market conditions Advanced influencing, relationship management & presentation skills Highly skilled at supporting change and imparting value within an organization Advanced knowledge of available data sources, strengths and shortcomings Advanced knowledge of Excel and strong knowledge of database software Solid knowledge of Salesforce or customer relationship management systems and business intelligence tools Proven experience analyzing and presenting results of analysis to executive audiences and frontline users of data", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503863064", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618503841094, "name": "Senior Field Large Loss Claim Resolutions Specialist, Property", "location": "Nashville, Tennessee, United States", "locations": ["Nashville, Tennessee, United States", "Huntsville, Alabama, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1745431620, "t_create": 1745261640, "ats_job_id": "69882", "display_job_id": "2025-69882", "type": "ATS", "id_locale": "2025-69882-en", "job_description": "Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses. Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager. Requires working knowledge of claims handling procedures and operations Understands and can evaluate coverage for channeled Property losses of complex or higher severity Proven ability to provide exceptional customer service to customers who have sustained significant loss to their home and personal belongings Strong negotiation skills Ability to effectively manage workload while exhibiting good judgment Strong written/oral communication and interpersonal skills Computer skills with the ability to work with multi-faceted systems and analytical skills The capabilities, skills and knowledge required is normally acquired through Bachelor`s Degree or equivalent experience and at least 5 years of directly related experience Ability to obtain proper licensing as required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503841094", "isPrivate": false, "latlongs": "36.1626638,-86.7816016"}, {"id": 618502557958, "name": "Field Property Claims Adjuster", "location": "Henderson, Colorado, United States", "locations": ["Henderson, Colorado, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1741699200, "t_create": 1739450520, "ats_job_id": "68711", "display_job_id": "2025-68711", "type": "ATS", "id_locale": "2025-68711-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Problem Solver: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. Using multiple software systems and claims best practices, you will prepare itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages. You will complete auto body shop, independent re-inspections, and supplements as warranted to verify damage or confirm repairs are completed. You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation. May be called upon for catastrophe duty. An engaging, outgoing personality, a passion for helping customers, and demonstrated ability to effectively communicate in both written and verbal form. Extensive knowledge of automobile parts and repair techniques, terminology and vehicle construction. Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc. Requires strong negotiation, analytical, decision-making, organizational and computer skills, as well as the ability to work with multi-faceted systems. A Bachelor's degree or equivalent experience and 3-5 years of directly related experience. Auto Damage Appraisal Licensing and certification are required. For car custodians, a valid driver's license is required. Varying conditions may be encountered while inspecting vehicles. Must be able to work outside in inclement weather conditions and drive substantial distances. While performing the duties of this job, the employee will be required to complete inspections of damaged vehicles which will include but not be limited to inspecting the underside of and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502380259", "isPrivate": false, "latlongs": "41.94454409999999,-71.2856082"}, {"id": 618503740598, "name": "Field Property Claims Adjuster", "location": "South Bend, Indiana, United States", "locations": ["South Bend, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1746537060, "t_create": 1745009580, "ats_job_id": "69864", "display_job_id": "2025-69864", "type": "ATS", "id_locale": "2025-69864-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. 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