We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1788438180, "t_create": 1785419280, "ats_job_id": "77027", "display_job_id": "2026-77027", "type": "ATS", "id_locale": "2026-77027-en", "job_description": "Lead, coach, and develop engineering teams responsible for the Guidewire ClaimCenter application and database platforms, ensuring delivery against program commitments and platform health objectives Partner with Solutions Architects and Product Owners to align team priorities to the Pathfinder program, Tier 1 investments, and engineering enablement roadmap Monitor team effectiveness, address productivity issues, and remove roadblocks to keep delivery on track Provide technical guidance and coaching to senior team members (Solution Engineers, Principal Software Engineers, and DBAs), fostering a culture of engineering excellence, SRE practices, and continuous improvement Own performance management, professional development, and career growth for direct reports; conduct timely and meaningful performance reviews Manage hiring, onboarding, and vendor/contractor coordination to maintain a high-performing, appropriately staffed team Advocate for the reduction of technical debt and proactive management of platform risk within the ClaimCenter ecosystem Champion Agile/SAFe delivery practices and contribute to PI planning, retrospectives, and cross-team coordination within the broader Claims Technology portfolio Collaborate with technology and business partners to ensure platform capabilities meet current and future claims operational needs Contribute to financial planning and total cost of ownership management for aligned platforms and investments Strong foundation in software engineering and delivery best practices, including work planning, execution tracking, team 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Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment required. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. 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The role spans governance process design, cross-domain program coordination, executive reporting, and technology separation and integration activity supporting mergers, acquisitions, and divestitures. Success depends less on positional authority than on the ability to build trust across domain leadership, architecture, and enterprise partners, and to convert that trust into consistent execution. Domain Engagement Build and sustain relationships with technology domain leaders to understand their operating challenges, surface enablement needs, and bring together the right resources and tools to resolve them. Collect and analyze domain feedback to inform GTE strategy and operational improvements. Secure stakeholder alignment and buy-in on enablement initiatives, develop and execute communication plans that keep stakeholders informed while reducing organizational noise, and drive consistency of process and execution across domains. 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Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Idaho and in good standing; special licenses to practice before particular boards or federal courts may be required. 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Participate in architecture migrations and maintain critical relationships with vendors and business partners. Manage the troubleshooting and resolution of infrastructure compatibility issues based on systems architecture, project requirements, and customer expectations. Participate during incident management events and provides consultative recommendations on viable resolutions. Make recommendations to improve process efficiency and effectiveness. Contribute to decisions that impact profitability and operational effectiveness. Promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of modern technologies, and enhance profitability. Mentor staff to develop infrastructure development capabilities. Support AI-enabled initiatives, automation and sign-off technical deliverables. Telecommuting permitted up to 60%. Employer will accept a Bachelor's degree (or foreign equivalent) in Finance, Computer Science, Information Systems, Electronics Engineering, or related field and ten (10) years of experience in the job offered or in a Sr Solutions Engineer, Software-related occupation. 1.Act as a liaison between the business and Corporate Information Systems to manage the coordination of the configuration, the development of business processes, Enhancements, and the stabilization of the business systems to meet business objectives. 2.Deliver customer-centric solutions and exceptional service combined with confidence and trust with a clear sense of ownership. 3.Mitigate the barriers, builds bridges with thinking partners to achieve desired outcomes encouraging diverse thinking to promote and nurture innovation. 4.Implementation of SAP S/4 HANA with SAP Technical environment evaluation, Application Architecture design, technical blueprint preparation, Sizing, Installation, and technical upgrade. 5.Leading Project planning, Strategy finalization, Infrastructure estimation, and Datacenter Migration. 6.Assessment and Scoping for Operational Requirements Analysis, Scope Definition, Architecture Analysis, Configuration Validation, Root Cause Analysis, and Team collaboration and Risk Analysis. 7.Design of High Availability and Disaster Recovery Infrastructure. 8.SAP Basis, Security, and Infrastructure maintenance of Business with Procedural and Technical documentation. 9.Design the integration strategy endpoints and data flow to align technology with business strategy and goals. 10.Gather and analyze information to define project specifications and requirements, and review design specifications using a repeatable approach, cohesive framework, and industry standard techniques. 11.Define, analyze, solve, and document the technical requirements. 12.Write technical specifications using cases and requirements that describe the necessary system changes or new system features. 13.Develop solutions, strategy, and technicality, and demonstrate the technical solutions to the business, IT client, and development team. 14.Manage a hybrid team of technical resources with improved process effectiveness and efficiencies in the delivery of solutions. 15.Experience in SAP S/4HANA Migration, OS-DB/Datacenter migration, DNS Migration, SAP Fiori, HANA, and Data Volume management. 16.Techno-functional knowledge of SAP Data Services, SAP Profitability and Performance Management, SAP Financial Products Subledger, SAP Business Object, SailPoint, GLSU, and SAP Analytics Cloud. 17.Implementation experience of SAP EnableNow, Revtrac, FS-RI and FS-CD modules, Security tool (Onapsis or Layer7), SAP Single-Sign-on (SSO), multifactor authentication (MFA), and SAP data masking. 18.Experience in SAP Business Technology Platform (BTP), SAP Cloud Connector, Concur, Fieldglass, SAP Multi-bank connectivity, Cloud ALM, AWS, SAP Integration Suite, Threat Model, and Risk analysis. 19.Experience in technical implementation of SAP Business Planning and Consolidation, SAP Business Intelligence, SAP Ariba, Blackline, Squid Proxy, Analysis for Office, and GRC and OneSource. 20.Support AI-enabled initiatives, automation-UiPath, Splunk, and PractiTest. 21.Prepare Technology Roadmap and advise performance optimization. 22.Support the book-close process with accounting principles accelerating value-based program growth and digital innovation. 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