We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Ensures the company has accurate and defensible exposure information on which to determine premium outcomes along with supporting underwriting and pricing decisions. Provides technical expertise and guidance to commercial lines stakeholders. Sets strategy for the organization in concert with the company`s strategic focus and industry trends. Leads a team of managers that ensures premium audit staff and vendors deliver timely, high quality and cost-effective audits. Oversees a network of vendor partners who augment Liberty`s staff auditors, monitoring their timeliness, service quality, cost, and effectiveness. Prioritizes work and resources based on deep subject matter expertise and how best to leverage audit staff and vendor resources to meet company objectives. Directs analyses specific to improving audit quality and the overall audit Value Stream. Proactively works with other internal departments to enhance the customer experience while preserving audit quality. Addresses service complaints from agents and insureds on behalf of the company. Interfaces with state departments of insurance and other regulatory bodies regarding compliance and issue resolution. Monitors and maintains a working knowledge of regulatory and legislative issues. Oversees the hiring, development, performance management, and compensation for staff. Ensures that individual performance objectives and development plans align with department, function, and SBU objectives. Ensures auditors receive up-to-date and relevant training and knowledge management, including training class curriculum, the auditor manual, and auditor bulletins. Prepares the annual budget and tracks actual expenses against forecast. Manages department expenses including the continuous monitoring and forecasting of workloads against staffing levels to ensure there is capacity to meet service expectations. Takes appropriate action when necessary. Broad knowledge of the insurance industry and regulatory environment Thorough knowledge of premium audit function, commercial lines insurance products and coverages Working knowledge of commercial insurance operations Leadership, coaching, team building, project management, analysis and problem-solving skills Strong oral and written and executive level communication and the ability to influence stakeholders and partners 10+ years of premium audit experience, including managerial experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503731281", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503731065, "name": "Remote Sales Representative, Inbound", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "San Antonio, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Houston, Texas, United States", "Carrollton, Texas, United States", "Frisco, Texas, United States", "Richardson, Texas, United States", "Arlington, Texas, United States", "Austin, Texas, United States", "Amarillo, Texas, United States", "Fort Worth, Texas, United States", "McAllen, Texas, United States", "Brownsville, Texas, United States", "Bedford, Texas, United States", "Georgetown, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1744983361, "t_create": 1744933500, "ats_job_id": "69832", "display_job_id": "2025-69832", "type": "ATS", "id_locale": "2025-69832-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503731065", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618503730636, "name": "Underwriting Manager, Cyber", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Denver, Colorado, United States", "San Francisco, California, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1744988509, "t_create": 1744927860, "ats_job_id": "69829", "display_job_id": "2025-69829", "type": "ATS", "id_locale": "2025-69829-en", "job_description": "Contributes proactively to initiatives in areas outside immediate team unit. Maintains a visible external profile and strong relationships with external brokers and agents, leveraging these relationships to help the team achieve their goals and expand their own networks. Articulates and represents Liberty`s value proposition across the business and market. Focuses on building people management skills. May cover for manager where required. May deliver many of the responsibilities of an Underwriter at this level. Degree in Business or equivalent typically required 7 years progressive underwriting experience expected RPLU, CPLP or professional insurance designation preferred Proven analytical ability to evaluate underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information Has capability to mentor and share information with less experienced employees for underwriting and training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503730636", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618503728635, "name": "Insurance Defense Trial Attorney", "location": "Orange, California, United States", "locations": ["Orange, California, United States", "Riverside, California, United States", "San Diego, California, United States", "San Francisco, California, United States", "Sacramento, California, United States", "Ontario, California, United States", "Fresno, California, United States", "Long Beach, California, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1744922640, "t_create": 1744910700, "ats_job_id": "69821", "display_job_id": "2025-69821", "type": "ATS", "id_locale": "2025-69821-en", "job_description": "Engaged legal professional: You'll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. Strategic partner: Researching all applicable laws and findings, you'll develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. People person: You'll establish and maintain good relationships with claims representatives and clients, and occasionally conduct training sessions for Legal, Claims or other departments. Effective communicator: You'll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. Collaborative Mentor: As needed, you'll provide guidance and direction to junior attorneys, prepare and conduct training sessions for the legal and claims departments and collaborate with colleagues who are remotely located. What you've got Membership in the California State Bar Appropriate special licenses to practice before boards or federal courts preferred A minimum of six years of successful experience as an attorney with trial experience Experience conducting discovery, depositions, oral arguments, mediations, arbitrations, hearings - handling cases from inception through settlement / verdict Experience representing insurance companies Talent for cultivating strong working relationships with internal and external partners Aptitude for detail-oriented, analytical thinking Persuasive oral and written communication skills General knowledge of insurance law Familiarity with the latest developments in the practice of law, as well as pertinent knowledge in related fields Proficiency with technologies that reduce costs and facilitate the practice of law and remote work A JD degree", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503728635", "isPrivate": false, "latlongs": "33.7879139,-117.8531007"}, {"id": 618503724194, "name": "Senior Claims Resolution Specialist, Small Commercial Complex Casualty", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1744895520, "t_create": 1744893540, "ats_job_id": "69812", "display_job_id": "2025-69812", "type": "ATS", "id_locale": "2025-69812-en", "job_description": "Manages, investigates and evaluates coverage, liability, damages, in order to negotiate and settle the most severe and catastrophic injury and/or liability and coverage complexity claims within prescribed authority. Using advanced negotiation skills, negotiates claims to fairly resolve pending inventory. Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability and damages of claims. Effectively utilizes tools to evaluate claims. Obtains detailed coverage and liability statements on complex claims. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Succinctly and professionally present cases to senior leadership for reserves and evaluation authority as required by preset value ranges. Accountable for security of financial processing of claims, as well as security information contained in claims files. Proficiently and proactively handle the claim file through various phases of litigation. Independently review the applicability of coverage and civil law as well as local statutes. Recognize coverage issues and what policy language and facts should be considered. Attend mandatory and court ordered litigation events. Communicates with various parties associated with the claim. Respond to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines. Prepare detailed and comprehensive initial reports and follow up reports with concise and effective action plans designed to move the claim towards resolution. Identifies potential suspicious claims and refers to the Special Investigation Unit and identifies opportunities for third party subrogation. Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management. Participates in or leads special projects and mentors others. May assist with training. Serve as the backup for the manager when needed, reviewing file reports, evaluations, reserve recommendations and authority requests. Assist with learning and development of less tenured adjusters in various legal, injury and venue specific arenas and serve as a mentor and subject matter expert in areas of specialty. Acts as a liaison with various business partners. 5+ years of commercial claims and litigation experience handling 250K and above for both General and Auto Liability. Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503724194", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503697430, "name": "Senior Full Stack Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1744867380, "t_create": 1744864800, "ats_job_id": "69809", "display_job_id": "2025-69809", "type": "ATS", "id_locale": "2025-69809-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. This role has a hybrid work schedule (2 days onsite) and we will only consider candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Columbus, OH and Indianapolis, IN. Job introduction: The Senior Full Stack Engineer will work with cutting-edge security solutions that are located within Liberty Mutual physical data centers and cloud environments. The candidate will work within an established Agile team focused on analysis, system design, system configuration documentation, testing, implementation and support for highly complex security operations and processes. We make Liberty systems available globally through modern Identity Provider Management. Under limited supervision, the candidate will operate with medium direction and supported by coaching and mentorship, works with cutting edge security solutions that are located within Liberty Mutual physical data centers and cloud environments. Responsible for designing, implementing, managing, and monitoring the overall security posture of the organization. Partners with teams across the company continually optimize our security posture while maintaining a hyper focus on the reliability and stability of our business environments. About the job: Manages, develops, deploys, and supports security solutions globally to include regional data centers, Liberty Mutual local offices, and cloud environments. Supports security application development initiatives requiring innovation, automation, and integration. Supports security incidents, service delivery, technology configuration and lifecycle, and technical security investigations and forensic collection. Acts as a senior member of an agile team focused on technology analysis, design, documentation, testing, implementation and support for highly complex security operations and processes. Serves as a senior team member supporting security projects or subprojects of increasing complexity. Understands and helps articulate applicable, high level business operations, key business decisions, and technology implications within a single business process Identifies possible process improvements that address functional and technology gaps within a single business process of high complexity. Analyzes and prepares complex technology enables recommendations to address gaps within a single business process. Qualifications Bachelor or Master`s degree in technical discipline or equivalent experience. Minimum 5+ years of Software Engineering experience. Experience with Node.js / Typescript required. Additional experience with other coding and scripting languages such as Java, React.js,or Python desired. Experience with managing Auth0 tenants and using the Auth0 Management API required. Additional experience with managing Microsoft EntraID tenants or PingFederate desired. AWS cloud development experience (CDK, Lambda, DynamoDB, IAM) Experience working with CI/CD pipelines such as Bamboo or GitHub Actions. Knowledge of authentication standards and protocols, including OAuth 2.0, OIDC, and SAML. Experience with Development and Automation tools including: Unit Testing, Java, HTML, PowerShell, Ruby, Bamboo, Git, Jenkins, SAML Tracer, Fiddler etc. Experience working with Oracle, MS-SQL, SQL, Jboss, Splunk. Experience with Multi-factor Authentication, Active Directory, LDAP, or Cloud Directory Services (PING, Azure or AWS), Auth0. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Commercial Inside Sales Representative - Licensed Sales Center (LSC) $58,000 - $65,000 Benefits: Company Match 401(k) Dental Insurance Health Insurance Paid Time Off Paid Training Job Description: Are you ready for an exhilarating career opportunity? Join our team and unleash your potential as a Commercial Inside Insurance Sales Representative! You will receive a majority of inbound calls from both existing and new customers/agents searching for a Liberty Mutual commercial insurance policy. Our focus is not only on sales but also on providing outstanding client service. As a Commercial Inside Sales Representative, you will gather information to provide informed tailored insurance proposals based on the caller's unique needs. The Commercial Inside Sales Representative position is ideal for applicants with insurance experience or service / sales professionals without experience looking to enter the insurance industry. Compensation: $58,000 - $65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Comprehensive benefits from Day 1, including health and dental insurance, 401K, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life. Schedule: Unlicensed training begins June 16th, 2025 & licensed training begins June 30th, 2025. We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property and Casualty producer license. During training, the hours are Monday to Friday from 7:00am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs. \u200bLicensed Sales Center operating hours: Monday- Saturday 5:00am to 5:00pm (PST) Monday- Saturday 7:00am to 7:00pm (CST) Qualifications 2+ years of customer service, sales, or insurance experience. Effective time management and organizational skills. Ability to think, talk, and type efficiently while engaging with customers. Must reside within 50 miles of Dallas / Plano, TX; position is hybrid and may require agents to work both in office and remotely. High school diploma, college preferred. Ability to obtain required resident and non-resident insurance licenses. Ability to work during Licensed Sales Center operating hours. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. People person: You'll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. Effective communicator: You'll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. Collaborative mentor: You'll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal. What you've got: Membership in the Georgia State Bar Appropriate special licenses to practice before boards or federal courts preferred A minimum of three years of successful experience conducting discovery, depositions, oral arguments, mediations, arbitrations, hearings and trials. Experience representing insurance companies Talent for cultivating strong working relationships with internal and external partners Aptitude for detailed, analytical thinking Process-oriented mindset, with proven ability to meet deadlines and stay organized Persuasive oral and written communication skills Knowledge of insurance law Familiarity with the latest developments in the practice of law, as well as pertinent knowledge in related fields Proficiency with technologies that reduce costs and facilitate the practice of law and remote work A JD degree", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503684029", "isPrivate": false, "latlongs": "33.748752,-84.38768449999999"}, {"id": 618503640854, "name": "Pricing Actuary- Cyber", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Chicago, Illinois, United States", "New York, New York, United States", "Remote, Remote, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0116-GRS-Actuarial-US", "t_update": 1744751580, "t_create": 1744730340, "ats_job_id": "69778", "display_job_id": "2025-69778", "type": "ATS", "id_locale": "2025-69778-en", "job_description": "Serve as an Actuarial partner and adviser to the Global Cyber team and Product Boards to develop product strategies Influence key strategic decisions related to Cyber, such as portfolio design and capital allocation Implement and maintain Global Cyber Rater, including Actuarial support for US filings, in collaboration with key stakeholders from product, Business Segment Actuaries, underwriting leads, technology and business agility leads, and operations Support Cyber product by contributing to initiatives on portfolio improvement, monitoring etc. Coordinate reviews with Cyber Risk Management, and Catastrophe Modeling team to formulate Cyber catastrophe loss ratio that should be used in profitability reviews and planning Synthesize and share competitive intelligence and insights on leading indicators to support market cycle sensing and performance monitoring Partner with Business Segment Actuaries to develop strategies around technical price and global pricing tool, with consistent pricing standards Support Product Planning and associated strategic posturing, as well as provide expertise throughout Financial Planning process Champion Cyber strategies with the relevant Actuarial teams, adjusting to local realities as needed Work with Cyber-focused actuarial leads within GRS businesses to translate global pricing strategies into execution level strategies. Responsible for integrated, GRS-level narrative across Pricing, Reserving, and Planning, working with Actuarial teams to gather and synthesize information and insights Create and maintain a feedback loop between Business Segment Actuaries, Reserving Actuaries, GRS Office of Underwriting, Product Boards and other relevant functions Bachelor`s degree required Fellowship in the Casualty Actuarial Society (FCAS) designation. Strong Cyber pricing expertise, as well as advanced pricing techniques, is desired. Minimum of 7-10 years of progressively more responsible experience in an actuarial role. Preferred candidates 1-3 years of Cyber Actuarial experience. Requires detailed knowledge of the operations and processes associated with the operational group Strong analytical skills with solid understanding of all Cyber actuarial techniques, standards, and assumptions This position requires an experienced and knowledgeable actuarial viewpoint in a wide variety of actuarial subjects, and in company, industry, and regulatory practices Knowledge should include data, methodologies, systems and platforms Advanced to expert knowledge of specialized software, actuarial and statistical methods, tools, and the existence of programming languages Able to undertake new processes/analysis based on cutting edge research and technologies, within and outside the insurance industry Focus efforts on staying competitive in the market Ability to grasp theoretical concepts Demonstrated ability to exchange ideas and convey complex information clearly and concisely, both verbally and in writing Ability to make decisions with incomplete information Ability to 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