We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Moderate to complex Energy claims and/or Commercial General Liability claims preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506184388", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618505895717, "name": "Workers Compensation Claims Specialist - Northeast Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1757971260, "t_create": 1754406840, "ats_job_id": "71606", "display_job_id": "2025-71606", "type": "ATS", "id_locale": "2025-71606-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. 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Knowledge of claims investigation techniques, medical terminology and legal aspects of claims preferred. Ability to travel for 1 week during training to our Plano, TX office", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505895717", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505895709, "name": "Associate Claims Specialist - Workers Compensation - Central Region", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Missoula, Montana, United States", "Columbus, Ohio, United States", "Richmond, VA, Virginia, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1757686260, "t_create": 1754406780, "ats_job_id": "71605", "display_job_id": "2025-71605", "type": "ATS", "id_locale": "2025-71605-en", "job_description": "Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory Licensing may be required in some states", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505895709", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618513125493, "name": "Senior Technical Claims Specialist - Rideshare Commerical Claims Complex Injury", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Westborough, Massachusetts, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1757518020, "t_create": 1757100000, "ats_job_id": "72111", "display_job_id": "2025-72111", "type": "ATS", "id_locale": "2025-72111-en", "job_description": "Description Are you a seasoned claims professional looking to make a bigger impact? Join Liberty Mutual as a Senior Technical Claims Specialist, and take ownership of complex Commercial Casualty Claims from start to finish. This is a high visibility role where your expertise, judgment and leadership will directly influence outcomes and drive excellence across our organization. As a trusted claims expert, you will: Own the claim process - from coverage analysis and investigation to liability determination, reserve setting, negotiation, and resolution. Lead complex litigation strategy - review lawsuits, coordinate with legal teams, and drive resolution plans that balance risk and business impact. Collaborate cross-functionally - work closely with Underwriting, Reinsurance, Legal, and other internal partners to ensure alignment and optimal outcomes. Mentor and influence - share your knowledge with peers, guide junior staff, and contribute to a culture of continuous learning and improvement. Stay ahead of the curve - monitor legislative and industry trends, and help shape claims policies and procedures accordingly. Drive innovation - participate in strategic projects that enhance our claims capabilities and customer experience. What the ideal candidate will bring: Proven experience handling complex commercial casualty claims, including litigation and coverage analysis. Strong negotiation, analytical, and decision-making skills. Ability to manage external counsel and internal stakeholders effectively. A collaborative mindset and a passion for mentoring others. Deep understanding of insurance regulations, legal trends, and industry best practices. There is a strong preference for the selected candidate to live within 50-mile radius of one of the listed Hub Offices and have the ability to come into the office two times a month. This policy is subject to change. We will consider a remote candidate for this opportunity. Why Liberty Mutual? Purpose-driven work with a Fortune 100 company that values integrity, innovation, and inclusion. Competitive compensation and benefits, including bonus potential, retirement plans, and generous PTO. Professional growth through training, leadership development, and career advancement opportunities. Flexible work arrangements to support work-life balance. Ready to bring your expertise to a team that values it? Apply today and help us shape the future of claims at Liberty Mutual Qualifications Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly Litigated claims experience preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513125493", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618504688884, "name": "Field Property Claims Adjuster", "location": "Aurora, Colorado, United States", "locations": ["Aurora, Colorado, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1751291040, "t_create": 1748533980, "ats_job_id": "70448", "display_job_id": "2025-70448", "type": "ATS", "id_locale": "2025-70448-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. 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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Personal Lines Casualty is currently hiring for a Senior Claims Resolution Specialist to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Qualified candidates must reside within a 50-mile radius of this location. Please note that applications from candidates located in Washington, Idaho, and California are not being considered at this time. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. 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