We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with Commercial General Liability, Premises Liability, Employers Liability, Environmental, Commercial Auto, Products Liability, mass torts and other Commercial Casualty Claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348961", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618516814710, "name": "Claims Team Manager, Construction Core", "posting_name": "Claims Team Manager, Construction Core", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Remote, Remote, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1777382160, "t_create": 1776456900, "ats_job_id": "75675", "display_job_id": "2026-75675", "type": "ATS", "id_locale": "2026-75675-en", "job_description": "Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards. Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work. Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders. Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately. Often called upon to do presentations for existing and prospective customers. Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. Coaches to improve technical expertise within the team Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds. Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to remote workforce required. Construction Liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. Advanced knowledge of Commercial Property and/or Casualty insurance claims investigation, loss assessment, reserving, insurance legal and regulatory environment, litigation and fraud awareness. Ability to get work done through others, communicate effectively (including listening, writing clearly, giving constructive feedback, etc.), get support from above, plan/organize work, analyze/solve problems, and focus on the larger picture. Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience. Claims leadership experience strongly preferred!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516814710", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618515992623, "name": "Claims Specialist, Workers Compensation - West Region", "posting_name": "Claims Specialist, Workers Compensation - West Region", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Bakersfield, California, United States", "Glendale, California, United States", "Scottsdale, Arizona, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Chandler, Arizona, United States", "Portland, Oregon, United States", "Long Beach, California, United States", "Liberty Lake, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776975000, "t_create": 1772804160, "ats_job_id": "74904", "display_job_id": "2026-74904", "type": "ATS", "id_locale": "2026-74904-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515992623", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618516536006, "name": "Senior Technical Claims Specialist, Commercial Casualty Complex", "posting_name": "Senior Technical Claims Specialist, Commercial Casualty Complex", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778015340, "t_create": 1775582100, "ats_job_id": "75421", "display_job_id": "2026-75421", "type": "ATS", "id_locale": "2026-75421-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Bodily Injury litigated claims experience required. Commercial Casualty Claims experience preferred, along with multi-jurisdiction and dedicated accounts.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516536006", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618514996432, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776081540, "t_create": 1769066460, "ats_job_id": "74242", "display_job_id": "2026-74242", "type": "ATS", "id_locale": "2026-74242-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Construction Liability or Commercial General Liability claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514996432", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618517042931, "name": "Senior Claims Specialist I, Workers Compensation - West Region", "posting_name": "Senior Claims Specialist I, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Vancouver, Washington, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Scottsdale, Arizona, United States", "Sacramento, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1777559940, "t_create": 1777418640, "ats_job_id": "75814", "display_job_id": "2026-75814", "type": "ATS", "id_locale": "2026-75814-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517042931", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618515407474, "name": "Claims Specialist - Rideshare Commercial Auto Claims Injury Adjuster", "posting_name": "Claims Specialist - Rideshare Commercial Auto Claims Injury Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776081300, "t_create": 1770727500, "ats_job_id": "74528", "display_job_id": "2026-74528", "type": "ATS", "id_locale": "2026-74528-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515407474", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516845972, "name": "Senior Technical Claims Specialist, Energy Complex", "posting_name": "Senior Technical Claims Specialist, Energy Complex", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Hoffman Estates, Illinois, United States", "Lawrenceville, Georgia, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1777400820, "t_create": 1776718440, "ats_job_id": "75687", "display_job_id": "2026-75687", "type": "ATS", "id_locale": "2026-75687-en", "job_description": "Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements. Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted. Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies. Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure. Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure. Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs. Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling. Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards. Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces). Bachelor's degree or equivalent experience, with 5-7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors Demonstrated expertise managing Energy\u2011specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi\u2011party losses Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity and additional insured disputes Strong experience setting and managing high\u2011exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi\u2011party, or catastrophic claims In\u2011depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law Track record of independently managing a litigation\u2011heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation--including catastrophic injury, or contractor\u2011related losses--strongly preferred All lines Adjuster License required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516845972", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517015782, "name": "Senior Casualty Claims Resolution Specialist - East Region", "posting_name": "Senior Casualty Claims Resolution Specialist - East Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1777319520, "t_create": 1777300140, "ats_job_id": "75762", "display_job_id": "2026-75762", "type": "ATS", "id_locale": "2026-75762-en", "job_description": "5+ years of casualty and litigation experience Expert knowledge of handling personal lines complex claims with severe to catastrophic injuries and fatalities Preference for candidates who reside within Eastern or Central Time Zones. Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves auto and homeowner's casualty claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}