We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 3 years experience expected, preferably 5 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Core Contract Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. 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Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Assigned Jurisdiction will be Manhattan, Staten Island, and Brooklyn. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in New York and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505572994", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618505572399, "name": "Senior Field Claim Resolution Specialist, Property", "location": "Washington, Washington, DC, United States", "locations": ["Washington, Washington, DC, United States", "Bowie, Maryland, United States", "Alexandria, Virginia, United States", "Crofton, Maryland, United States", "Fairfax, Virginia, United States", "Clinton, Maryland, United States", "Silver Springs, Maryland, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1752680040, "t_create": 1752664380, "ats_job_id": "71281", "display_job_id": "2025-71281", "type": "ATS", "id_locale": "2025-71281-en", "job_description": "Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses. Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager. Requires knowledge of coverages provided within various homeowner policies. Demonstrated ability to handle claims of the highest complexity and exposure. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Proven ability to provide exceptional customer service. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems, and analytical skills. The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 5 years of directly related experience. Completion of advanced property training required. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505572399", "isPrivate": false, "latlongs": "38.9071923,-77.0368707"}, {"id": 618505565446, "name": "Insurance Defense Attorney", "location": "Phoenix, Arizona, United States", "locations": ["Phoenix, Arizona, United States", "Flagstaff, Arizona, United States", "Yuma, Arizona, United States", "Prescott, Arizona, United States", "Tucson, Arizona, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1752708300, "t_create": 1752604920, "ats_job_id": "71272", "display_job_id": "2025-71272", "type": "ATS", "id_locale": "2025-71272-en", "job_description": "Litigation Execution: Manage all phases of litigation, including discovery, hearings, trials, mediations, and drafting legal documents such as pleadings and motions. Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Arizona and in good standing; special licenses to practice before particular boards or federal courts may be required. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Proficient in e-discovery, case management systems, and basic legal analysis tools. Strong analytical, research, and legal writing skills. Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving. Demonstrated ability to manage cases from start to finish under supervision. Effective communication and persuasion skills, both written and oral. Ability to collaborate with clients, claims professionals, and senior attorneys. Organized, process-oriented with strong time management skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505565446", "isPrivate": false, "latlongs": "33.4482266,-112.0776781"}, {"id": 618505565044, "name": "Licensed Associate Gold Customer Service Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1752670080, "t_create": 1752601800, "ats_job_id": "71270", "display_job_id": "2025-71270", "type": "ATS", "id_locale": "2025-71270-en", "job_description": "Helps customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business. Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products and services. Upholds our customer care standards by achieving individual goals on call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Maintains and tracks accurate data in various computer systems. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Must be able to pass state-specific insurance tests specific to this role and be able to obtain necessary licenses in all applicable states. The training and testing are provided by the company if hired. Our Gold team plays an essential role in delivering #peaceofmind to our customers and agents, and we look forward to having you join us to help achieve our goals together.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505565044", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505563080, "name": "Associate Account Analyst", "location": "New York, New York, United States", "locations": ["New York, New York, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1752795300, "t_create": 1752590160, "ats_job_id": "71263", "display_job_id": "2025-71263", "type": "ATS", "id_locale": "2025-71263-en", "job_description": "* * Deconstructs submissions by identifying, gathering, and entering information into systems, pricing tools, and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating). Gathers, organizes, and enters information into pricing models; and performs the initial analysis of exposure, loss, and coverage for the underwriter. Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements, and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy, and proposal. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs. Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary. Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements. Must be knowledgeable with Microsoft Office - Word, Excel, and Outlook. Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. Fresh Graduate or at least 2 years of related work experience preferred. Associates or bachelor's degree preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505563080", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618505560344, "name": "Principal Software Engineer", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1752613800, "t_create": 1752585300, "ats_job_id": "71262", "display_job_id": "2025-71262", "type": "ATS", "id_locale": "2025-71262-en", "job_description": "Responsible for system analysis, design, coding, testing, debugging, and documentation. Develops maintainable/scalable, effective, defect free source code that meets business requirements and team standards. Develops highly complex test scripts. Employer will accept a bachelor's degree (or foreign equivalent) in Applied Computer Science or related field and 8 years of experience in the job offered or in a Principal Software Engineer-related occupation. Java. Spring. REST API Design and Development. SOAP Service. Microservices. Agile Methodology. IT concepts, strategies and methodologies. Demonstrated understanding and practical implementation knowledge of SOLID design principles and design patterns. Demonstrated in-depth knowledge of diverse and emerging technologies and new architectural concepts and principles. Software engineering languages and tools. Demonstrated in-depth understanding of layered solutions and designs, shared software concepts and product features, and security. Business operations, objectives and strategies, global business and technology trends and the financial services industry. Telecommuting permitted up to 100%.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505560344", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505560212, "name": "Principal Software Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1752584580, "t_create": 1752584520, "ats_job_id": "71261", "display_job_id": "2025-71261", "type": "ATS", "id_locale": "2025-71261-en", "job_description": "Telecommuting permitted up to 100%. Employer will accept a bachelor's degree (or foreign equivalent) in Computer Science, Electronics Engineering or a related field and eight (8) years of experience in the job offered or in a Principal Software Engineer-related occupation. Business operations and strategies, including global technology and financial services trends. Hands-on experience with layered systems architectures, designs and shared software concepts. Functional and system integration testing. Working in an Agile environment. Negotiating, facilitating and consensus-building capabilities. Openness and adaptability to respond to fast-moving circumstances. Multiple object-oriented programming languages and tools including Java, Spring, BPM, IntelliJ, Git, Bamboo, Jira, AWS, CloudForge, Docker, Kubernetes etc. Working with diverse and emerging technologies, architectural concepts and principles. Adhering to policies regarding security and privacy. Working with layered solutions and designs. Backlog tracking, burndown metrics and incremental delivery. Travel required up to 10%. Telecommuting permitted up to 100%.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505560212", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618505559696, "name": "Executive Underwriting Manager", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1752675900, "t_create": 1752581220, "ats_job_id": "71260", "display_job_id": "2025-71260", "type": "ATS", "id_locale": "2025-71260-en", "job_description": "Manage a significant budget, and monitor how well managers within the team are delivering leadership responsibilities. Drives a culture of underwriting excellence across entire portfolio. Holds a significant level of underwriting authority and acts as a point of escalation - and possibly referral - on particularly tricky or novel decisions. Dedicates significant time to maintaining a significant external profile (e.g., undertaking speaking engagements on behalf of Liberty), and becoming a \"known commodity\" in the market. Maintains excellent relationships with external brokers/agents, partners and stakeholders. Upholds, exemplifies and helps shape Liberty`s value proposition across the business and market. Drives change initiatives within the department. Accountable, ultimately, for the performance of multiple portfolios of business within a sub-segment underwritten by multiple teams. Specific technical oversight responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.) will differ in different parts of GRS. May continue underwriting specific policies and delivering the work of an Underwriter. Degree in Business or equivalent typically required A minimum of 10 years progressive underwriting experience expected, including a minimum of 4 years of proven underwriting management experience, preferred CPCU or professional insurance designation preferred Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility Demonstrated expert-level ability to communicate complex analyses and information Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505559696", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505552181, "name": "Receivables Analyst", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1752792600, "t_create": 1752523380, "ats_job_id": "71252", "display_job_id": "2025-71252", "type": "ATS", "id_locale": "2025-71252-en", "job_description": "Sets up billing plans in the system using the customer's plan and rate structure, payment mechanisms, premium information, and eligibility data. Prepares billing invoices and supporting documentation for assigned accounts based on requirements and billing cycles, ensuring billing information is accurate, complete, and delivered on time. Follows up with Sales and Underwriting for timely billing instructions, as evidenced by preliminary management report results. Initiates the collection process for each account, such as the electronic draw from the customer's bank account or monthly draw from a collateral account (pre-funding cash collateral payment plan). Performs various accounting functions, including invoicing, analyzing customer payments, and managing the book and receivable accounts in an automated customer accounting system. Resolves billing and collection questions and disputes by analyzing financial information and working with internal departments to correct premium booking discrepancies or negotiate extensions of credit. Partners with market stakeholders to ensure the availability and integrity of all financial information provided to customers. Creates exhibits to support and summarize relevant account information. Initiates calls to customers on or before due dates to confirm invoice receipt and agreement with the amounts; determines whether to initiate dispute resolution or collection processes for overdue accounts. Manages dunning activity, including negotiating, issuing non-pay cancellations, and referring accounts to in-house attorney units. Recommends drawing on letters of credit to satisfy customer balances. Reconciles balances to reflect activity (e.g., earned premiums, loss expenses, vendor charges, or rating adjustments), including those under loss-sensitive plans, bank statements, and retrospective rating adjustments. Suggests changes and identifies opportunities to improve customer service, cash flow, and business processes. Delivers prompt and professional service to both internal and external customers. Critical thinking, negotiation skills, financial acumen, writing, negotiation and interpersonal skills. Working knowledge of Microsoft Office Suite and mainframe applications. Basic understanding of insurance industry, GAAP accounting, state regulatory environments, rating plans as well as billing, collection, audit and booking processes. 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