We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Using advanced negotiation skills, negotiates claims to fairly resolve pending inventory. Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability and damages of claims. Effectively utilizes tools to evaluate claims. Obtains detailed coverage and liability statements on complex claims. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Succinctly and professionally present cases to senior leadership for reserves and evaluation authority as required by preset value ranges. Accountable for security of financial processing of claims, as well as security information contained in claims files. Proficiently and proactively handle the claim file through various phases of litigation. Independently review the applicability of coverage and civil law as well as local statutes. Recognize coverage issues and what policy language and facts should be considered. Attend mandatory and court ordered litigation events. Communicates with various parties associated with the claim. Respond to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines. Prepare detailed and comprehensive initial reports and follow up reports with concise and effective action plans designed to move the claim towards resolution. Identifies potential suspicious claims and refers to the Special Investigation Unit and identifies opportunities for third party subrogation. Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management. Participates in or leads special projects and mentors others. May assist with training. Serve as the backup for the manager when needed, reviewing file reports, evaluations, reserve recommendations and authority requests. Assist with learning and development of less tenured adjusters in various legal, injury and venue specific arenas and serve as a mentor and subject matter expert in areas of specialty. Acts as a liaison with various business partners. Expert knowledge of Small Commercial Complex claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the legal and regulatory environment Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills Must be able to confidently and professionally handle conflict during negotiations while obtaining fair and reasonable outcomes Must have superior customer service aptitude and work well with customers, vendors and agents of diverse backgrounds Demonstrated ability to work independently, mentor other employees and serve as a subject matter expert Bachelor`s degree is preferred or equivalent work experience is required 7 to 9 years of directly related experience required Should actively pursue continuing education courses leading to industry certifications and participate in ongoing medical, legal and industry related trainings on an ongoing basis Must maintain all applicable licenses", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501477422", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501473780, "name": "Bodily Injury Claims Resolution Specialist", "location": "Lake Mary, Florida, United States", "locations": ["Lake Mary, Florida, United States", "Chandler, Arizona, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1732147680, "t_create": 1732043700, "ats_job_id": "67362", "display_job_id": "2024-67362", "type": "ATS", "id_locale": "2024-67362-en", "job_description": "Manages, investigates, and resolves unrepresented Bodily Injury claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required. Will manage competing priorities quickly and effectively. Operate effectively in a fast paced environment. Excellent communication and interpersonal skills, with a strong ability to empathize with individuals experiencing difficult circumstances. Detail-oriented with strong organizational and time-management skills. Ability to analyze information and negotiate effectively. Previous experience in customer service, mediation, or related fields is preferred. Proficiency in basic computer applications and data entry. High school diploma or equivalent required; associate or bachelor's degree preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501473780", "isPrivate": false, "latlongs": "28.7588833,-81.3178446"}, {"id": 618501471426, "name": "Senior Surety Underwriter", "location": "Warrenville, Illinois, United States", "locations": ["Warrenville, Illinois, United States", "Sioux Falls, South Dakota, United States", "Minneapolis, Minnesota, United States", "Wausau, Wisconsin, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1732042560, "t_create": 1732042560, "ats_job_id": "67361", "display_job_id": "2024-67361", "type": "ATS", "id_locale": "2024-67361-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Commercial Transaction Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. 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Maintains a visible external profile and excellent relationships with external brokers/agents, partners and stakeholders, leveraging these relationships to help the team achieve their goals and expand their own networks. Acts as a point of escalation/referral on particularly tricky or novel underwriting decisions. Upholds and exemplifies Liberty`s value proposition across the business and market. May cover for manager where required. Accountable for the performance of a portfolio (or part thereof) within a sub-segment of business underwritten by the team. Specific technical responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.). May continue underwriting specific policies and delivering the work of an Underwriter. Degree in Business or equivalent typically required A minimum of 10 years progressive underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred CRIS, CPCU or professional insurance designation preferred Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501465426", "isPrivate": false, "latlongs": "37.7749295,-122.4194155"}, {"id": 618501465425, "name": "Senior Underwriting Manager, Middle Market Construction Midwest", "location": "Chicago, Illinois, United States", "locations": ["Chicago, Illinois, United States", "Detroit, Michigan, United States", "Minneapolis, Minnesota, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1732149589, "t_create": 1732029180, "ats_job_id": "67351", "display_job_id": "2024-67351", "type": "ATS", "id_locale": "2024-67351-en", "job_description": "Drives a culture of underwriting excellence across entire portfolio. Drives change initiatives within the team. Maintains a visible external profile and excellent relationships with external brokers/agents, partners and stakeholders, leveraging these relationships to help the team achieve their goals and expand their own networks. Acts as a point of escalation/referral on particularly tricky or novel underwriting decisions. Upholds and exemplifies Liberty`s value proposition across the business and market. May cover for manager where required. Accountable for the performance of a portfolio (or part thereof) within a sub-segment of business underwritten by the team. Specific technical responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.). May continue underwriting specific policies and delivering the work of an Underwriter. Degree in Business or equivalent typically required A minimum of 10 years progressive underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred CRIS, CPCU or professional insurance designation preferred Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501465425", "isPrivate": false, "latlongs": "41.8781136,-87.6297982"}, {"id": 618501436286, "name": "Inside Sales Representative", "location": "Phoenix, Arizona, United States", "locations": ["Phoenix, Arizona, United States", "Tulsa, Oklahoma, United States", "Philadelphia, Pennsylvania, United States", "Denver, Colorado, United States", "Kansas City, Missouri, United States", "Seattle, Washington, United States", "Suwanee, Georgia, United States", "Jacksonville, Florida, United States", "Boise, Idaho, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1732122840, "t_create": 1731963540, "ats_job_id": "67326", "display_job_id": "2024-67326", "type": "ATS", "id_locale": "2024-67326-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}